Our limo backed into the SandCastle entrance way and we were immediately met by our TWO Maitre’ds and our TWO bridal attendants. I had tons of junk in the limo and before I even knew it, the bridal attendants had all my stuff in their hands, including my bouquet. They basically had a whole person assigned to carrying my bouquet around all night! I thought it was hysterical! I felt like J.LO – “um, yes, where is my bo-k carrier?” After I went to the bridal suite, my Maitre’d took me by the hand and led me through my entire cocktail hour – I saw every station, every delicious looking morsel of food and the beautiful ice sculpture I was completely surprised with. SandCastle’s CH totally blew me away! Our bridal suite was gorgeous and fully stocked with tons of goodies from the CH... what little I got to taste of it, was to DIE FOR!!!
tonimike
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Re: Sandcastle Reviews
nan3 just got married at the SandCastle on 8/16 and wanted to post my review. LI weddings has been such a great resource, especially since I planned my wedding from MD. For those getting married at SandCastle, you have nothing to worry about! The service is outstanding and my guests are still raving about the staff and food. We had our reception in the skylight room and it was so beautiful! The hall is so clean, great for pictures, wonderful and pleasant staff that are so helpful, and outstanding food. I have to say, I had a great time at my wedding and I was so impressed with how it went. SandCastle brides, please do not stress about anything. The staff will take care of every detail and your guests will be very impressed. I will try to post pics asap. nan
tonimike
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Re: Sandcastle Reviews
ajsmommy122
SandCastle, Franklin Square Reception Location * 9.9 * We booked Sandcastle 2 years ago right after getting engaged. It was the first hall we had officially looked at but we had been to many weddings on LI and called around to find out pricing info from various halls. The second we walked into sandcastle and saw the ballroom we were hooked. I literally fell in love with that ballroom and didnt want to leave! EVER! :) We did the whole tour and then sat down to look at the menu. As I said we have been to many events at different catering halls all over LI but when we saw the menu.... It seemed never ending. The amount of food they were giving us was insane. We worked out a great price and booked on the spot. I couldnt believe we did that but we did. I had the wedding sites and servies magazine memorized with post it notes all over the place of other halls we were supposed to look at. My DH isnt usually so insistant about things and that fact that he loved the ballroom as much as I did and that he was so excited about it really made a huge impact on me. I made any and every possible excuse to go back and gawk at the ballroom as often as possible. I think I made every single payment in person just for that reason. And everytimeI visited Sandcastle I fell more in love with it. I honestly negotiated with them from the first time we met until 2 days before the wedding. They were able to throw in SO MANY extras. My DH and I were thrilled with how much we recieved for the price we paid. We also requested a food tasting when we signed the contract. It was really important to my DH to have his overly picky parents try the food and get their 2 cents on everything. My MIL had been driving me crazy with the ' what is this sandcastle place why couldnt you just get married at Russos like everyone else' and the ' Who knows what the food will taste like it probably tastes like crap, you know how picky my family is' and so on. Well after the food tasting I didnt hear another peep from her about Sandcastle.... and if I did only good things. I did not want to go to my CH instead I spent it in the bridal suite with my bridal party and we had all the food brought to us. I did hear though that the Caviar bar and Vodka sludge we added were a big hit for anyone who is considering having it! Both mine and my DH's uncles sat at that station all night!! My bridal attendant was like superwoman. This lady did EVERYTHING for me carried my bok everywhere I went stood out in the cold with us while we took pictures, brought me food I didnt even ask for and drink after drink before the glass was half empty. She even got down on her hands and knees when she heard me say my feet hurt to take off my shoes and put slippers on my feet!!!! Now thats service! lol The little food that I got to eat during the CH seemed really good but I honestly didnt have much of an appetite. I was eating just to put something in my stomach b/c I knew it was a long day not b/c I was hungry and in mood to eat. It never bothered me that Sand Castle does two events at one time but the fact that I had the whole place to myself was really nice. We didnt have to worry about the guests sharing one bathroom and were even able to put our slipper baskets out on display in the womans bathroom instead of having it in the ballroom. Once the reception began our Maitre ‘d got the bridal party ready for the grand entrance, showed us where to walk, where to stand, she was right next to us guiding the way answering any questions we might have. They were by our sides all night getting everything we needed and wanted... and even things we didnt need or want. I really wish I had been able to sit down and enjoy my meal. I never realized what hard work it is being the bride and groom!! I can't wait to be a guest again! We had 7 different entrees and our guests really like that there was so much to choose from we had Rack of Lamb, Grilled Filet of Salmon, Filet Mignon, Stuffed Breast of Chicken, Jumbo Gulf Shrimp, Grilled Veggie platter, and Duck A'lorange. After dinner they walked around offering everyone seconds incase they wanted to try a different dish, and also came around with hot towels that I didnt even know about until someone came up and complimented me on them! ;) My only complaint with sandcastle is the cake was horrible!!! Thank goodness it looked exactly like the picture I had given them and my florist did an amazing job decorating it the way we wanted, but it tasted NOTHING like the sample that I had gotten from the bakery SC uses and I was a little upset by that. I was originally going to order a cake with someone else but the quotes I recieved were outrageous and we were also having a vienesse hour and it seemed like such a waste to spend that much money on a cake most people wouldnt touch. I definitly reccomend for future SC brides to go elsewhere for your cake esp. if you are not having a vienesse hour! Other then that sandcastle was amazing from begining to end and EVERYONE went crazy for the vienesse hour!! It was definitly worth the extra money!!! I wish I had gotten a chance to actually enjoy it!!! The presentation was great, and I couldnt believe how many different things there were... Pastries, Bananas Foster, Chocolate cake, cheese cake, Tiramisou, cookies, Zepoles, Hot pretzels, Roasted peanuts, cotten candy cart, Ice cream sundae stations, Jello, pudding, and of course Audrey's Chocolate fountian. I was in heaven just looking at it but I was too excited and overwhelmed to eat.
tonimike
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Re: Sandcastle Reviews
sagapo
sandcastle, franklin square: 10 wow, do these people know how to throw a party. with the exception of one woman there named tammy, we had a wonderful experience with sand castle from the first day we went there, and every step of the way after that. the bridal attendants and maitre d's worked their butts off. as our guests were leaving, they all said 'forget the amazing food; the Service was unbelievable'.
food wise, i gotta say this- ive been to lots of weddings. to me, all the food is the same- cardboard chicken and frozen vegetables. when we went to the sandcastle for another wedding 2 years ago, i was blown away by the food and the cocktail hour. blown away.
the desserts were good too- we ordered our cake with buttercream frosting instead of fondant on the outside-i didnt want to spend another dime on the cake, because everyone said the sandcastle cake stinks. now, im not a cake person (more of a milk and cookies girl), but the cake (choc and strawberries) was Amazing!!!! and, whoever didnt like it certainly filled up during the vienese hour...
tonimike
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Re: Sandcastle Reviews
mystere
EVUDENTLY THEY DO READ THE THREADS,,,,,HEED HEADS UP The Sandcastle the day of: B
All my guests loved it - I'm told the food was amazing and the cake was good - I was sick so I couldn’t eat or taste anything but I’m assured it was wonderful!! I'm still getting calls from my guests telling me what a wonderful time they had. I had the Skylight room which was just beautiful and a full Viennese.
Overall the day of Sandcastle threw a wonderful party. I was extremely worried about having my wedding there since they made the whole planning process miserable as most of you know from my previous posts. Also, two days before the wedding my BM threw a fit to my mother about my posts on here regarding the food and cake tasting which I thought was extremely unprofessional since they were the truth and she knew it and I didn't say anything nasty. Also, the full Viennese was supposed to be set up in a separate room and the wall slides back to let the guests in to prevent disrupting the dance floor. That day though, one of the waiters came up to DH and I telling us the Viennese was being set up and he was going to take us inside the room for a tour before opening it up for the guests, as he's telling us this the other wait staff cleared the dance floor and wheeled in the Viennese on carts instead. The guests loved it anyway but when it was cleared up (all this was done over an hour early) the guests thought it was over and a lot left, we still had 45 minutes left. I found out later they did this because they booked a 7:00pm cocktail hour in my room and my Viennese was supposed to end at 6:30pm so they decided to setup the cocktail hour early in the other room.
bettybcafe
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Re: Sandcastle Reviews
Wow..lots of great reveiws..
tonimike
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Re: Sandcastle Reviews
Posted by bettybcafe
Wow..lots of great reveiws..
yes so far ,,
D's Girl
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Re: Sandcastle Reviews
Place sounds amazing Tone. Looks like you made an excellent choice
werock0709
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Re: Sandcastle Reviews
Posted by D's Girl
Place sounds amazing Tone. Looks like you made an excellent choice
Place IS amazing, depending on who you deal with. Like I said in an earlier post. I DON'T speak greek But yes, your right Bari, it'sd an amazing place.
D's Girl
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Re: Sandcastle Reviews
Posted by werock0709
Posted by D's Girl
Place sounds amazing Tone. Looks like you made an excellent choice
Place IS amazing, depending on who you deal with. Like I said in an earlier post. I DON'T speak greek But yes, your right Bari, it'sd an amazing place.
Is there maybe someone else you can deal with? It seems like it is the BM you have a problem with & not the RH itself. I would call and just voice your concern's.
werock0709
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Re: Sandcastle Reviews
Posted by D's Girl
Posted by werock0709
Posted by D's Girl
Place sounds amazing Tone. Looks like you made an excellent choice
Place IS amazing, depending on who you deal with. Like I said in an earlier post. I DON'T speak greek But yes, your right Bari, it'sd an amazing place.
Is there maybe someone else you can deal with? It seems like it is the BM you have a problem with & not the RH itself. I would call and just voice your concern's.[/QUOTE} It's NOT the hall I have a problem with, it's the people in which we have dealt with. And as a matter of fact, I did call, and voice my concerns, and just decided to go there in person.We'll be paying a visit on Monday. Hopefully we can straighten things out. I may not be paying 30K for my wedding, but we deserve the same respect and honor as if we were.
bettybcafe
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Re: Sandcastle Reviews
Posted by werock0709
Posted by D's Girl
Posted by werock0709
Posted by D's Girl
Place sounds amazing Tone. Looks like you made an excellent choice
Place IS amazing, depending on who you deal with. Like I said in an earlier post. I DON'T speak greek But yes, your right Bari, it'sd an amazing place.
Is there maybe someone else you can deal with? It seems like it is the BM you have a problem with & not the RH itself. I would call and just voice your concern's.[/QUOTE} It's NOT the hall I have a problem with, it's the people in which we have dealt with. And as a matter of fact, I did call, and voice my concerns, and just decided to go there in person.We'll be paying a visit on Monday. Hopefully we can straighten things out. I may not be paying 30K for my wedding, but we deserve the same respect and honor as if we were.
Of course you do. Good luck Mel..I hope you are able to work things out...
tonimike
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Re: Sandcastle Reviews
Posted by werock0709
Posted by D's Girl
Place sounds amazing Tone. Looks like you made an excellent choice
Place IS amazing, depending on who you deal with. Like I said in an earlier post. I DON'T speak greek But yes, your right Bari, it'sd an amazing place.
whats that have to do with it,, speaking greek, I dont either
happygirl07
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Re: Sandcastle Reviews
Seems like Sand Castle has great reviews and that is why it has been chosen by you, Mel and countless others, as the reviews attest to that.
I'm putting this out there for both you and Mel. Both of you love Sand Castle. It appears that Mel is stressing because she has not gotten the treatment that she feels she deserves and she rightfully so has expressed her opinions. Toni, Mel's opinions and posts are making you freak out a bit because your wedding is there as well and no one likes to hear negative things about the location one has chosen.
Since both of you are stressing I believe instead of taking sides and fighting each other, you may become allies instead. You share the desire to have an awesome wedding at Sand Castle. Therefore, maybe you can share with Mel or try to help her by even calling Sand to see if there is anything they can do for her since you've had an opposite experience.
We're all here because we want the best and helping each other out on the site is the best route any one of us can take.
We have supported each other when we've needed it. Let's not stop now.
JMHO
tonimike
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Member since
Re: Sandcastle Reviews
Posted by happygirl07
Seems like Sand Castle has great reviews and that is why it has been chosen by you, Mel and countless others, as the reviews attest to that.
I'm putting this out there for both you and Mel. Both of you love Sand Castle. It appears that Mel is stressing because she has not gotten the treatment that she feels she deserves and she rightfully so has expressed her opinions. Toni, Mel's opinions and posts are making you freak out a bit because your wedding is there as well and no one likes to hear negative things about the location one has chosen.
Since both of you are stressing I believe instead of taking sides and fighting each other, you may become allies instead. You share the desire to have an awesome wedding at Sand Castle. Therefore, maybe you can share with Mel or try to help her by even calling Sand to see if there is anything they can do for her since you've had an opposite experience.
We're all here because we want the best and helping each other out on the site is the best route any one of us can take.
We have supported each other when we've needed it. Let's not stop now.
JMHO
,
Elise&Matt
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Re: Sandcastle Reviews
Thanks Toni for posting the reviews!!!! As time gets closer I am so happy we went with SC!!!
KD1279
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Re: Sandcastle Reviews
Posted by happygirl07
Seems like Sand Castle has great reviews and that is why it has been chosen by you, Mel and countless others, as the reviews attest to that.
I'm putting this out there for both you and Mel. Both of you love Sand Castle. It appears that Mel is stressing because she has not gotten the treatment that she feels she deserves and she rightfully so has expressed her opinions. Toni, Mel's opinions and posts are making you freak out a bit because your wedding is there as well and no one likes to hear negative things about the location one has chosen.
Since both of you are stressing I believe instead of taking sides and fighting each other, you may become allies instead. You share the desire to have an awesome wedding at Sand Castle. Therefore, maybe you can share with Mel or try to help her by even calling Sand to see if there is anything they can do for her since you've had an opposite experience.
We're all here because we want the best and helping each other out on the site is the best route any one of us can take.
We have supported each other when we've needed it. Let's not stop now.
JMHO
Mike and I want to look there we heard great things we go next week!!!
IlianaR
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Re: Sandcastle Reviews
I don't really know what the drama is about but I just wanted to add that both of my sisters got married at the Sand Castle and they both had absolutely amazing weddings. Both were held in different rooms. The food there is spectacular and as far as I know they were overall very pleased. Those of you getting married there should have an amazing time. Wish you all a great day!!!
WE DESERVE IT GIRLS!!!!
tonimike
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Re: Sandcastle Reviews
Posted by IlianaR
I don't really know what the drama is about but I just wanted to add that both of my sisters got married at the Sand Castle and they both had absolutely amazing weddings. Both were held in different rooms. The food there is spectacular and as far as I know they were overall very pleased. Those of you getting married there should have an amazing time. Wish you all a great day!!!
WE DESERVE IT GIRLS!!!!
JenMike331
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Re: Sandcastle Reviews
lets face it all our rh's have their good and bad points....these places although we want them to be arent perfect...there is no such thing as a perfect rh ....U AND FH make the place perfect BC ITS PERFECT FOR U AND FH.....there are gonna be obstacles and bumps along the road during not only the process but even the day of and i think we all know that and expect it....we just have to deal when bumps arise and help others that might be in the same boat...thats the point of liw, right?