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Wedding Forums > Brides Helping Brides ™ > The knot shop PROBLEM!!!
The knot shop PROBLEM!!!
Djswedding Posted: Nov 25, 2014 10:34 PM+
Djswedding MEMBER SINCE: 2/14 TOTAL POSTS : 838 WEDDING DATE: Oct 11, 2015
Posted: Nov 25, 2014 10:34 PM bride-minus.png

The knot shop PROBLEM!!!

I spent an hour shopping on the knot shop and I went to checkout and it says error... What should I do? I even tried paypal, every time I try to checkout it ends up sending me to the home page. Anyone else have this issue??

Ps I'm on an ipad not that it matters because I've shopped on it before.
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LydiaandPaul Posted: Nov 26, 2014 09:21 AM+
LydiaandPaul MEMBER SINCE: 9/14 TOTAL POSTS : 456 WEDDING DATE: Apr 18, 2015
Posted: Nov 26, 2014 09:21 AM bride-minus.png

The knot shop PROBLEM!!!

I had this problem once and lost my mind. I called them and she said that if you are using an apple product, shop through google chrome internet. Sometimes they have issues with safari. Hope that helps!
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Djswedding Posted: Nov 26, 2014 09:36 AM+
Djswedding MEMBER SINCE: 2/14 TOTAL POSTS : 838 WEDDING DATE: Oct 11, 2015
Posted: Nov 26, 2014 09:36 AM bride-minus.png

Re: The knot shop PROBLEM!!!

Posted by LydiaandPaul

I had this problem once and lost my mind. I called them and she said that if you are using an apple product, shop through google chrome internet. Sometimes they have issues with safari. Hope that helps!



This did help!!! Thank you so much!!!
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Kimberley2015 Posted: Nov 26, 2014 10:34 AM+
Kimberley2015 MEMBER SINCE: 2/13 TOTAL POSTS : 1862 WEDDING DATE: Jan 03, 2015
Posted: Nov 26, 2014 10:34 AM bride-minus.png

The knot shop PROBLEM!!!

Whew! Glad you were able to process your order :)
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TeresaMarie Posted: Nov 26, 2014 08:14 PM+
TeresaMarie MEMBER SINCE: 6/14 TOTAL POSTS : 391 WEDDING DATE: Nov 27, 2015
Posted: Nov 26, 2014 08:14 PM bride-minus.png

The knot shop PROBLEM!!!

The same happened to me and I just waited a few hours and went back to the web site and my shopping cart was there and it worked.
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