Time to vent
I am so frustrated right now! About two weeks ago FH registered us online for our FOCCUS classes (May 7 and May 14) and for our engagement encounter weekend in July. When he registered they asked for our names, home addresses, phone numbers, and e-mail addresses. He chose the dates in May because he lives out of state and it would be easier with his job. So he followed the instructions, they took the money out of his account and just said a verification would be sent our way shortly. Nothing was stated as far as 'I'm sorry, May classes are filled. Please choose another date' until I got a letter in the mail today and it says that they just switched us to the June sessions. 'Sorry for the inconvenience'. FH can't come up here for two weekends in a row! He's a manager and the May classes were mid-week. First off, they have both of our phone numbers and e-mail addresses. Second, if they looked at our addresses they would see we live in different states. They had plenty of ways to contact us but instead they just automatically switched us and took our money assuming that we are able to do the June classes. Ughh.... FH is calling them tomorrow on his day off to see if there's anything that could be done. I'll keep you updated. Thanks for reading.
