Today is not my day - LONG
Ok for those of you who read throughout the day know that my day began w/ no heat & no hot water, but the good thing is that it was only 7 hours.
Work went well, I raced after work to get to the dentist since the girl on the phone (who confirmed app) (who is new, I'm going to him for 3 years & have a nice repor w/ everyone there, I know everyone else by voice) tells me that if I'm not there 15 minutes before my app, the office will be closed since I am the last appointment of the day, the one before me cancelled.
Ok let me get this straight since I'm coming from the NorthShore & traveling to the southshore during rush hour, and give myself 1 hour to get there, w/o being frantic while I drive. I have to now rush since someone else cancelled and you don't want to have to wait 15 min, for me to get there. In 3 years I never experienced anything like this with this office
I fly out of my office at 5:30 on the dot, telling my boss I will have to do somthing tommorow since I have to get to an appointment.
I get there, the office is filled
I have to wait 15 minutes before I'm taken in.
After the 'new'staff member is beyond rude to me. I excused myself and then asked another person who worked there to ask the doctor if I could speak w/ him. Maybe on another day I would have been tolerante to this, but I was really dissapointed w/ the level of disrespect I recieved.
So this girl, has the audasity (sp?) to come in to the closed door office to get somthing she needed for a client as she obvil. knew I requested to talk to the doctor alone to complain about her treatment.
I'm astonished w/ the disrespect I rec'd, where my doctor had me complain to him about her, while she was in the room, , then he apoligized, and said he would speak to her. Then when I brought up that she came in to his closed door office, and I didn't like it. I requested to change to his other office (which was opened after I started treatment , & is closer to my home) and he denied me, b/c all my files were in that office.
What can I do from here? How can I as a consumer take action w/o cuting my nose to spite my face?
I wouldn't continue to shop if I was disrespected by a sales assoc, why would I seek medical treatment somewhere I was disrespected?
* Here're the catch, I'm done w/ my treatment in a few months.
Work went well, I raced after work to get to the dentist since the girl on the phone (who confirmed app) (who is new, I'm going to him for 3 years & have a nice repor w/ everyone there, I know everyone else by voice) tells me that if I'm not there 15 minutes before my app, the office will be closed since I am the last appointment of the day, the one before me cancelled.
Ok let me get this straight since I'm coming from the NorthShore & traveling to the southshore during rush hour, and give myself 1 hour to get there, w/o being frantic while I drive. I have to now rush since someone else cancelled and you don't want to have to wait 15 min, for me to get there. In 3 years I never experienced anything like this with this office
I fly out of my office at 5:30 on the dot, telling my boss I will have to do somthing tommorow since I have to get to an appointment.
I get there, the office is filled
I have to wait 15 minutes before I'm taken in.
After the 'new'staff member is beyond rude to me. I excused myself and then asked another person who worked there to ask the doctor if I could speak w/ him. Maybe on another day I would have been tolerante to this, but I was really dissapointed w/ the level of disrespect I recieved.
So this girl, has the audasity (sp?) to come in to the closed door office to get somthing she needed for a client as she obvil. knew I requested to talk to the doctor alone to complain about her treatment.
What can I do from here? How can I as a consumer take action w/o cuting my nose to spite my face?
I wouldn't continue to shop if I was disrespected by a sales assoc, why would I seek medical treatment somewhere I was disrespected?
* Here're the catch, I'm done w/ my treatment in a few months.