UPDATE Cancelling a vendor?

Brendanzgirl Posted: Mar 30, 2009 04:03 PM

UPDATE Cancelling a vendor?

Let me just state, I am not vendor bashing OK now after several calls, I get a call back from the company saying they could drop the taxes and give me this 'discount'. I told them its too late, I'm not satisfied and want my deposit back. I didn't appreciate the run around, and it seems they are too disorgainized for me. They went on and on saying they did everything they could to make me happy, but unfortunately it was not enough.

I am supposed to be getting a full refund of my deposit put back on the card.

I am booking with my preferred florist this Friday and they told me I'll have a contract in my hands 5 days after.

Thanks for listening ladies--Wish me luck!
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I was wondering,

I gave a deposit to hold my date to a vendor, and then a week and a half later they still haven't written me a contract. I keep calling and not getting anywhere.
Now they're telling me the price I thought we'd agreed upon is just a subtotal and doesn't include taxes.

I don't want to spend anymore money than we've already agreed to.

Now I'm thinking of cancelling with them, but I want my deposit of $200 dollars back (paid in Credit)

Again there never was a contract and I haven't signed a thing yet.

Do you think I can get the deposit back?

Help please

FutureMrsG Posted: Mar 30, 2009 04:06 PM

Re: Cancelling a vendor?

If you did not sign a contract then you should be able to get your deposit back- If you paid wih American Express you should be able to stop the charge...I am not sure if other credit card companies will do this. Personally I would go speak to the vendor in person.

kirstenjk Posted: Mar 30, 2009 04:22 PM

Re: Cancelling a vendor?

Speak with the vendor and tell them that you would like your deposit back. Since you haven't signed anything beyond a credit card receipt, they should give it back to you.

Worst case, call your credit card company and tell them the story. They should be able to cancel the charge for you or dispute it.

Good Luck!

Brendanzgirl Posted: Mar 30, 2009 04:33 PM

Re: Cancelling a vendor?

Thanks ladies!

AngeeM Posted: Mar 30, 2009 04:36 PM

Re: Cancelling a vendor?

I think if you speak to them they have to give you your money back. You won't be breaking a contract because you don't have one. Good Luck though!

Brendanzgirl Posted: Mar 30, 2009 05:46 PM

Re: Cancelling a vendor?

Thanks, this vendor is playing phone tag with me. I called yesterday, they called back today but ended the call quickly and said they'd call back at 4:30 now its 5:45 and no call...

Ugh I'm not happy I thought this was settled already!

valthom426 Posted: Mar 30, 2009 05:49 PM

Re: Cancelling a vendor?

You should be able to get every penny because you did not sign a contract and according to what they said after the fact they did not fully enclose the entire amount or they changed the price since you gave them the deposit. Either way the law is on your side.

Brendanzgirl Posted: Mar 30, 2009 05:50 PM

Re: Cancelling a vendor?

This is good news! thanks

little j Posted: Mar 30, 2009 07:04 PM

Re: Cancelling a vendor?

can you tell us (or FM me) the vendor? they dont sound like good business ppl and i dont wanna give them my $....

jbirney Posted: Mar 30, 2009 09:57 PM

Re: Cancelling a vendor?

Posted by little j

can you tell us (or FM me) the vendor? they dont sound like good business ppl and i dont wanna give them my $....

I agree I'm going to book a lot of vendor over the next 2 weeks so if you feel comfortable please send FM mail.

Thanks

Nina1010 Posted: Mar 31, 2009 01:22 AM

Re: Cancelling a vendor?

Posted by jbirney

Posted by little j

can you tell us (or FM me) the vendor? they dont sound like good business ppl and i dont wanna give them my $....

I agree I'm going to book a lot of vendor over the next 2 weeks so if you feel comfortable please send FM mail.

Thanks

Me too... It is terrible that people like this exist. I would call the CC company and stop the charge immediately and explain what happened to them, and also report them to the BBB. Is there someplace on here to complain as well? Well..if you can FM me the vendor / name....I would appreciate it.

Sorry you are going through this.

Brendanzgirl Posted: Mar 31, 2009 12:08 PM

Re: UPDATE Cancelling a vendor?

you have FM

garrett678 Posted: Mar 31, 2009 12:13 PM

Re: UPDATE Cancelling a vendor?

please FM me the name also?

Brendanzgirl Posted: Mar 31, 2009 12:21 PM

Re: UPDATE Cancelling a vendor?

I'm sending FM but again not to bash the vendor, this was just my case with them. My RH even rec them.

emc282rjm Posted: Mar 31, 2009 12:30 PM

Re: UPDATE Cancelling a vendor?

Do you mind FMing the vendor to me too. I know this might not be indicative of their work, I'd just like the heads up

Scarpak Posted: Apr 01, 2009 10:04 AM

Re: UPDATE Cancelling a vendor?

can you FM me also?

rocketsummer17 Posted: Apr 01, 2009 10:09 AM

Re: UPDATE Cancelling a vendor?

Add another person to FM to your list...I would really like to know what company has such bad business practices.

You should call your CC company and let them know there is a fraudlent charge on your account, you never recieved and good/service for the charge and want it taken off of your account. It usually takes about 6 weeks for the charge to be credited to you.