You might have heard me complain that my glasses that I registered for at Fortunoff have been discontinued - so now I have 3 random lenox glasses and probably wont be able to get a full set.
I contacted Fortunoff three days ago & a customer service representative said that she would have a manager call me THAT day--- so here we are three days later & nothing.
I should add that I followed up with an email & nothing on that either.
Plus I have the same problem as everyone else- most of my stuff is special order... and it wouldnt matter except we sent out our STDs and some family members wanted to send gifts for our engagement (better late than never).
Lyssiegrl
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Re: Day 3: No call from Fortunoff
im worried about fortunoff too... most of our stuff is registered there and now they just got bought out by lord and taylor so who knows what's gonna happen
lovebear7800
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Re: UPDATE: FORTUNOFFS
i'm worried too.they told me everything in the store is staying that if anything they will be getting new stuff in also.
anneandchris
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Re: UPDATE: FORTUNOFFS
I have been reading these Fortunoff Posts and thought I would respond:
I am a little nervous too but I have time so i am just monitoring things right now.
However I did get an e-mail from them saying that they were updating their website and that can be the cause of items being listed as special order. I have seen this happen with them before.
As for the Lenox glasses if they were discontinued it is because Lenox discontinued them and not Fortuoff. IF you are set on these glasses call Lenox directly to special order them so you have the full set. Also try the outlet out east. If not you may be able to return the three you have directly to lenox and pick a new set.
I know it isn't the best option but it could have happened at any store with any product.
DGoldfarb0776
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Re: UPDATE: FORTUNOFFS
Posted by anneandchris
I have been reading these Fortunoff Posts and thought I would respond:
I am a little nervous too but I have time so i am just monitoring things right now.
However I did get an e-mail from them saying that they were updating their website and that can be the cause of items being listed as special order. I have seen this happen with them before.
As for the Lenox glasses if they were discontinued it is because Lenox discontinued them and not Fortuoff. IF you are set on these glasses call Lenox directly to special order them so you have the full set. Also try the outlet out east. If not you may be able to return the three you have directly to lenox and pick a new set.
I know it isn't the best option but it could have happened at any store with any product.
I would also be a bit worried if I had registered with Fortunoff- I feel for you ladies
If you are set on getting the full set I would just contact Lenox and see what they say - if it's been discontinued then I hope that they let you pick a new set.
edbride08
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Re: UPDATE: FORTUNOFFS
I'm switching my items to a registry at macy's or bloomies. EVERYTHING i regeistered for is basically special order at this point. ridiculous.
CSimiMOB
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Re: UPDATE: FORTUNOFFS
Lot's of stuff that Fortunoff's has is also on BBB. My daughter switched alot of her registry items there. P;us people can get a discount when they have the coupons.
Cheryl28
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Re: UPDATE: FORTUNOFFS
i am so sorry to hear about this. We registered at Macys after having issues at Fortuofss.. All of our stuff was being discotinued or special ordered...
Is it too later for you to switch ?
We actually did the macys one online one nigth , they had almost evertyhing fortuoffs had so we went from one reigrty to the other in like a hour
Annoulak
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Re: UPDATE: FORTUNOFFS
i would suggest switching to Macys, they have a great rewards program too...whenever someone buys something from your registry, you get 5% of the amount they spent towards a future gift card, and when you buy anything from macys until your wedding date, you get 10% of that amount towards a future gift card, plus if you register in-store, they'll give you a 10% off coupon for jewelry, too.
