I do not know if anyone has had a good experience there but I am having a nightmare.
My Mom ordered her MOB dress there back in OCTOBER. It was a gorgeous Jovani. The tag said 'purple, navy, and light cafe'. She tried it on in purple and ordered the light cafe.
Well about January we get a call that the dress is in, so we go see it. It is BIG BIRD YELLOW not light cafe. My Mom was so upset, the lady at Macys says there is a mistake NO KIDDING LADY and that they will Re-order it.
Well, the past 3 months we have spent at least 15 calls back and forth to Macys to make sure it is coming in. We were told many times -they are working on the dress -The beading is being done -we will have the dress
Ok then Macys says it will be in last Friday. We call, no dress.
I just got a call that we are NOT getting the dress period. What IS THIS ABOUT??????
So Jovani (which I doubt) or Macys has been lying all this time to us!!!!
I am SO MAD.
The thing that ***** is that we went so early to get my moms dress. Plus she has had open heart surgery and has scars all over her body and one that runs high up on her chest so she doesnt like to wear things that are low on her chest to start with. This dress was sooooo pretty on her and she felt so confident in it. I hate to see this happening to my Mom.
I know its only a dress, but it was very hard for my Mom to find something. We went to about 20 places for her.
Now Macys says Jovani is shipping dress to the store for my Mom to look at from their new line. Ugh, but I know she had her heart set on this one. Plus we did nothing wrong at all. We ordered early and followed up like mad.
LuckyMe
Posted:
Member since
Re: UPDATEDMacys Bridal-Manhasset VENT
what about contacting an internet store like house of brides.com they will be able to tell you what colors the dress comes in to see if that color was discontinued. Email them and tell them you had your heart set on this dress can they get it. They will send you an honest reply as to whether or not it's available and if not why. I just went through this with a dress I was looking for. Good Luck! Also try Carole at Burtons they were very helpful and if they dont carry the dress they can order it!
