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*****UPDATE******I hate Staples!!!

HeatherRose Posted:

*****UPDATE******I hate Staples!!!

****UPDATE*****
so the lady called me about 1.5 hours after I left there and told me she redid them all, and she wanted me to pick them up. She said it was the best she could do and shes hopes I really like them.. she was very nice this time, so i was very hopeful they looked good.
I got to staples, and there just ok.. there NOT on cardstock, which she never told me!!! Its like glossy thin paper
the cutting is still wrong, I have to cut the bottom shorter on every cover, and trim both the left and right sides of page 2 and 3 since they are wider then page 1
the red is not even close to the red I want, she said it wouldn't be the same, but I thought at the least it might be a solid red!! its like checker board with red and white.. oh and I guess no one could wait till the ink dried before touching, cause on like 15 of them, theres someones thumb print smearing the ink!!
Honestly, this was the one project I worked SO hard on!! I was so proud of what I made!
FH says there fine, and the lady basically said it was the best she could do, so to call her and tell her I HATE THEM, is not really an option. As sad as it is, I'm trying to not let it get me down.. I'm getting married in 6 days!!! and thats all that matters.. thanks girls for all the advice and nice words, it means so much!




I printed all my pages to my program, 3 pages total, which totaled overall 390 pages..
So i brought them to staples to be cut, and the cut all the pages off so the first words are cut off! It took me 5 ink cartridges, and 3 nights worth of time and 390 pieces of cardstock!!
So i went back today because I made one and cut it perfectly for them to use as a template, and there blaming me!!!!!
In the end there going to print all of them over, and cut them but they were EXTREMELY rude about it and blaming me, is just not right!! I was so nice to!
Now, I'm not going to have them in time to drop them all off at the hall on wed. so I guess I'm going to have to just bring them the day of!
I'm so mad right now!!!!! Sorry vent over
Nina_m74 Posted:

Re: I hate Staples!!!

Oh Man, I would be sooooo PO'd!!!! I'm sorry they were being such a$$e$! But I'm glad you got them to fix the problem. Grrrrrrr.

SparkyandAng Posted:

Re: I hate Staples!!!

I don't have any better words than 'that just plain *****'. You have enough to worry about.
Sorry this happened....

Good luck!
DeannaNDave07 Posted:

Re: I hate Staples!!!

oh man , that is just horrible... they obviously were not being careful at all,... i would have made them do it also! and of course they will blame it on you...sorry this had to happen
Mich0621 Posted:

Re: I hate Staples!!!

Heather, I should go and kick their butts! I am so sorry that they screwed that up!

portjeffbride Posted:

Re: I hate Staples!!!

my friend is an artist, and made a gorgeous coloring book for the kids at our reception.... She worked on it for about 20 hours. When she finished, she went to staples to get 7 copies run off and bound. She handed them the originals, and they LOST THEM. And blamed her.....

yeah, we've been there too........
micknjohn Posted:

Re: I hate Staples!!!

That stinks!!! At least they are redoing all of your programs! Do you have to give them more colored cardstock? they should give that to you!

micknjohn Posted:

Re: I hate Staples!!!


Posted by portjeffbride

my friend is an artist, and made a gorgeous coloring book for the kids at our reception.... She worked on it for about 20 hours. When she finished, she went to staples to get 7 copies run off and bound. She handed them the originals, and they LOST THEM. And blamed her.....

yeah, we've been there too........



that would just make me go crazy!!!
portjeffbride Posted:

Re: I hate Staples!!!


Posted by micknjohn


Posted by portjeffbride

my friend is an artist, and made a gorgeous coloring book for the kids at our reception.... She worked on it for about 20 hours. When she finished, she went to staples to get 7 copies run off and bound. She handed them the originals, and they LOST THEM. And blamed her.....

yeah, we've been there too........



that would just make me go crazy!!!


you don't know the half of it..... she had a BREAKDOWN becuase she worked so hard, and it was a wedding gift...... I felt awful
Mrs.NicolaXoXo Posted:

Re: I hate Staples!!!

OMG..that is my worst nightmare (a big mishap where I would have to do everything over) I'm so glad they are doing them for you-thank goodness
Winter07 Posted:

Re: I hate Staples!!!

oH MAN i WOULD BE P*SSED TOO! Thats so not right that they are blaming you for their mistakes!! Im so sorry
CourtandJon Posted:

Re: I hate Staples!!!

Awwww I'm sorry! Yeah, some people just don't care- it's like, well they aren't MY wedding programs so I can rush through them... you know if they were theirs they would have come out perfect!!!
ratherbealeper Posted:

Re: I hate Staples!!!

no offense to anyone that works at staples or kinkos, but this happens ALL THE TIME!!!

I once had to bring several books to Staples to have them cut and they measured in inches after I said centimeters like 800 times. After 2 hours and my boss screaming that I demand $1,000 as retribution (he was a nutcase) I ended up behind the counter using the massive automated slicing machines myself (hi lawsuit.)

small independent print shops are much better for finishing like this...
diva7531 Posted:

Re: I hate Staples!!!

So sorry Heather that people suck, but don't fret you are getting married this weekend!!!!!!!!

PegaLega Posted:

Re: I hate Staples!!!

Dont you love when people dont take the blame for their mistakes
Have someone else bring them to the hall the day of. Even if its one of your BMs, you dont need to worry about remembering them, let alone carrying them
HeatherRose Posted:

Re: *****UPDATE******I hate Staples!!!

updated at top

DeannaNDave07 Posted:

Re: *****UPDATE******I hate Staples!!!

awww sweety... that is just horrible that had to happen to you.. i mean how can she seriously say thats the best they can do , when there are fingerprints all over the place.. obviously they were not very careful with them..

but like you said , the most important thing is you are getting married!!!!!!!!! so try not to sweat it!! im sure they still look very pretty!!!!
joshisgirl Posted:

Re: *****UPDATE******I hate Staples!!!

i am sooooo sorry that happened!! i know it's disappointing now but just remember that on your wedding day, this will be the LAST thing on your mind.

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