aw man that sux. anyway you can change it?
Its not that serious - I just want to upgrade to a better room, but I had to make a million phone calls just to find out that I probably can't even do it. They told me I had to pay for the whole thing before I could do anything so I paid, now I won't even know till tomorrow if I can even do it. So I would just suggest anyone else questioning whether to use a travel agent just do it to save yourself a headache if this kind of thing happens to you...
mistakes could be made w a travel agent too-you did your best! good luke i hope it works out for you
