I am very upset with foreverwed.com!! They sent me the wrong flutes and I had to have a long converstion where I had to get angry before they finally agreed to fix the mistake and send me a ups label so I can return it and get my credit back so I could buy my flutes elsewhere.
Over a week later I call back to follow up and apparently there is no record of my previous converstaion!!!!!!! Noone knows whats going on and I have to wait an hour because the manager is on break!! My wedding is in 11 days!!!! I need this resolved asap!!
kris_gets_hitched
Posted:
Member since
Re: Vendor Rant
Do you have the name of the person you dealt with?
In any event, I would say go and order your flutes from a different site because the clock is ticking. You'll get your credit and UPS tag, but take care of getting what you want and need first!
AwaitingAugust
Posted:
Member since
Re: Vendor Rant
Posted by kris_gets_hitched
Do you have the name of the person you dealt with?
In any event, I would say go and order your flutes from a different site because the clock is ticking. You'll get your credit and UPS tag, but take care of getting what you want and need first!
ITA
so sorry you're dealing with stupidity so close to your wedding ...
jwleewedding
Posted:
Member since
Re: Vendor Rant
that's the worst. just remember, try to stay calm. after working in client services, you learn that by getting aggressive with the person on the line only causes them to respond negatively.
good luck!
leesah85
Posted:
Member since
Re: Vendor Rant
Posted by AwaitingAugust
Posted by kris_gets_hitched
Do you have the name of the person you dealt with?
In any event, I would say go and order your flutes from a different site because the clock is ticking. You'll get your credit and UPS tag, but take care of getting what you want and need first!
ITA
so sorry you're dealing with stupidity so close to your wedding ...
ITA - sorry about this !
Caprica6
Posted:
Member since
Re: Vendor Rant
Posted by WeddingGem
I am very upset with foreverwed.com!! They sent me the wrong flutes and I had to have a long converstion where I had to get angry before they finally agreed to fix the mistake and send me a ups label so I can return it and get my credit back so I could buy my flutes elsewhere.
Over a week later I call back to follow up and apparently there is no record of my previous converstaion!!!!!!! Noone knows whats going on and I have to wait an hour because the manager is on break!! My wedding is in 11 days!!!! I need this resolved asap!!
i hate when stuff like this happens.. sometimes customer service is horrible because they don't care. i hope it gets fixed soon!
adelya21
Posted:
Member since
Re: Vendor Rant
dont panic!! 11 days is plenty of time! u better yell at them and ask for expediated shipping for FREE!!!!
