If Bed bath and Beyond is your favorite store dont read this. I had a very bad experience there today. I have to vent about how Bed, Bath, and Beyond treats their employees. I stop there today to buy a small appliance. The cashier was a young boy. Very friendly. I saw him turning and turning the box. I thought he was looking for the place to scan to price. But he told me that he was trying to unclick the alarm and thought he finally got it. Well as I am walking out the door alarm starts to go off. Actually it started with the women in front of me but the guard came over to me. He told me I had to go back to the register to get it un-clicked then go back to him to show him my receipt. (don't really understand why I couldn't just show him my receipt in the first place.) So I go back to the line. I have to stand there and wait. The register guy tries again and again. No luck. Finally he gets it to un-click on the next register. So I go back to the door. I don't beep. But the guard comes back over to see my receipt. He stands there looking at the recepit and checking over the box. Now this starts to be taking way to long. And other people are leaving the store and not being stopped. So finally I was so annoyed I told him you know its obvious I didn't steal it. So he tells me, well I have to check all of these numbers to get the number of the cashier to write him up. Now I really couldn't see that boy, who I am sure is working for min wage, get written up for a broken machine. So I had to explain to the guard how the machine wasn't working ...and finally he let me go. I really can't believe that experience. I was starting to look today for things I wanted to put on my registry. I am no way going to put my guest through all of that. I really felt harassed. And I felt bad for those employees having to work though all of that. I think Ill register at Linens and Things instead.
nehaliasz
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Re: vent about Bed Bath and Beyond-long
That is so ridiculous!!!!!
butterfly20
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Re: vent about Bed Bath and Beyond-long
paintbrush...... im 99% sure they are owned by the same people
BermudaBride
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Re: vent about Bed Bath and Beyond-long
I'm sorry that you had such a bad experience. I am a manager there and I can assure you that is NOT standard practice of the store. They do not treat their employees like that. Especially from a security guard. They have no authority over anyone. Maybe he was just on a power trip. They also pride themselves on customer service. If you call & complain to the Store Manager or you can call 1-800 go beyond they will make it up to you. I am not trying to defend them I just think you should have been treated better and I just wanted you to know they are a pretty good company. Bye the way they are not the same owners as L & T. But the same guys do own BUY BUY Baby.
pschica
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Re: vent about Bed Bath and Beyond-long
that poor guy..and p oor you....we had a nigthmare with our kohls registryt ht eother day - everything we tried to add was not showing up - they gave us a 25 dollar gc for our troubles, even though it was more frustrating than anytyhing else - bt the employees were wonderful! - and the manager was wonderful, he helped us the whole time!.....try them too if you want for your registry!
I'm sorry that you had a bad experience...but I have to say that I had a great experience with them and my registry...
they were really the only store that had a no questions-cash back return policy....even fortunoffs gave me a bit of a problem b/c I wanted to return something more than a few months later...(I still got the cash back)
