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Vent - final meeting at RH tonight

ReginaH Posted:

Vent - final meeting at RH tonight

I'm sorry in advance if this is long.

I am getting married in 10 days and had my 'final' meeting tonight to go over everything and make the last payment. I am so beyond upset right now, I could scream. I originally had this appt for Monday night but my BM called me last Saturday morning, saying that they were leaving early on Monday and I had to reschedule because they wouldn't be there. Mind you I made this appt with them over a month ago. They left this in a voicemail, so when I called back, they were unable to take my call. Three hours later they call me back and say the only other night I can come in is tonight, Wednesday. I say ok fine, I had to reschedule everything with work, and now FH can't go with me because he is NYPD and has to work a double tonight. Ok, whatever, my dad was gonna come with me. Not a problem, I understood. My appt was for 7:30 i get there and there are all these sketchy looking people there and i guess something was wrong because one of the women was carrying on and crying about something. Ok, made me a little uncomfortable but whatever. My dad and I just sat there and waited. My BM came over and said 'ugh i'll be with you shortly, you know this appt came late and blah, blah, blah.' Ok, so my BM had a couple in the office and apparently, this group that was carrying on was theirs too.

So the next thing, this guy comes out and says he's gonna start with us and my BM will finish, ok, great. So, we go into the office and he knows nothing about my weddng and he makes one bad joke after another. I'm getting married there in 10 days, please don't make jokes about my guests being served 40 oz beers or when I ask what the waitstaff will be wearing, tell me that they'll be wearing rags. I'm trying to confirm details that I may have missed. I'm having a black tie affair, I want to make sure that everything will be perfect. The one thing he did tell us was exactly what to make sure we tip the Maitre'd and the bridal attendant. He sat there and calculated the number of guests I am having and gave an exact dollar amout to be sure to tip them. Obviously, we know to take care of them. I don't need to feel pressured into a $ amount. It was just very tacky.

When I finally spoke to my BM on the phone Saturday, they gave me my final payment amount. This guys starts playing with the calculator and tells me that my BM was off 30 bucks but could not tell us how. So on top of the bank check we had we now had to give him 30 bucks because she left off 2 people. This made no sense because then that would mean I was paying 15 pp. Which is far from the case. He could offer no other explanation why it was off. Whatever, not a big deal, I gave him the 30 bucks. I'm supposed to have an outdoor cocktail hour and I asked about the guitarist and he looked at me and said 'you know you have to pay for that' really?? no s**t. I was trying to find out if it would be worth it and if the guy was available that night. Then when he was going over the calculations, he put in the viennese hour but when we were confirming the times, he didn't include it. Whenever I asked him a question, he told me to talk to my BM. I was so excited to have my wedding at CHCC but now I am so nervous. Then I asked about dropping off my favors and my BM would not be there the day I can drop them off, I asked him if I can drop them off without them there and he again tells me that I have to talk to my BM. I had the final meeting to go over all this stuff and now I feel like I have nothing resolved and am nervous about everything going wrong. Then he got really quiet and was like ok so we're all set. I was like aren't we waiting for my BM and he goes oh, just call your BM to go over all this stuff. Really??? that's why I'm here now. I understand it's a business and they need my final payment but if nothing was gonna get resolved tonight, just tell me to mail in the check and to call to finalize. Don't make me drive all the way out there, rearrange my work schedule, have my dad rearrange his schedule, to sit there and wait and then be treated like crap.

I'm sorry this is so long but I really feel horrible about tonight and I just want to cry. I never expected to me treated this way by them. I'm so nervous about everything getting messed up now.

I keep telling myself, that this is nothing and my wedding will be great but I'm so nervous now.

Vent over...If you read all this, I thank you.
adelz Posted:

Re: Vent - meeting at CHCC tonight



I'm so sorry - what a terrible experience!!! UGHH!!! Call up the BM tomorrow and let him know your experience and your insecurities, and get everything answered resolved.

I'm having the same thoughts you are about my RH and it's such a crappy feeling!!! You'd think we're getting everything for free the way we sometimes get treated.
HSsweethearts Posted:

Re: Vent - meeting at CHCC tonight

UGHH


I would be freaking out too.

But i want to tell you 3 things

1) it's your wedding and it will be amazing no matter what

2) I have been to 4 weddings at CHCC and all were great

3) I would set up another meeting in person with your BM to go over all of your concerns. I know now of all times you don't have time to do it, but it would be worth it for piece of mind. If it were me, I'd camp out until i could see him personally and go over every last detail.


I really hope it works out
mybabylovesmoi Posted:

Re: Vent - meeting at CHCC tonight

i read it all, im so sorry that they will get their isht together and put on a perfect wedding for you
PeaceLoveWedding Posted:

Re: Vent - meeting at CHCC tonight

Ugh.

I would never expect that from them.

If you don't mind me asking, who's your BM?

You should tell your BM about the situation, maybe they'll throw something in to accomodate you because that's not a great way to treat someone who's paying you tons of money.
ReginaH Posted:

Re: Vent - meeting at CHCC tonight

My BM is off Tomorrow and Friday, so the earliest I can try to talk to them is Saturday.

They have always been so great to deal with which I why I probably feel so bad about tonight. 'Did I make the wrong choice'

I've been to weddings there and they have always been awesome, which I part of the reason I booked there. It's just with 10 days left, to have this happen, I really just want to cry.
adelz Posted:

Re: Vent - meeting at CHCC tonight

We're going through same exact emotions tonight - it sucks, but in the end, I know that everything will work out okay...But it's hard being positive in these situations, trust me I know :/

HSsweethearts Posted:

Re: Vent - meeting at CHCC tonight

I would go Bridezilla on their asses then and call and ask to speak with the owner or manager.

jovigirl414 Posted:

Re: Vent - meeting at CHCC tonight

Oh man.... I'm sorry this happened so close to the big day! I hope your BM works out all the kinks for you as soon as you tell him everything!

for ya!
JandS Posted:

Re: Vent - meeting at CHCC tonight

OMG sorry love, that really sucks. Hopefully it was just that they were distracted with whatever craziness was going on that night and that is all. I'm sure your day will be fantastic!!

Tink1118 Posted:

Re: Vent - meeting at CHCC tonight

ugh i am so sorry, from one CHCC bride to another, I would feel TERRIBLE if that happened to me 10 days before my wedding...give it 48 hours, let everything settle, and then call and tell your BM your concerns.

in 48 hours you will be able to articulate what you are upset about, rather than having your emotions (which are COMPLETELY justified BTW) get in the way

I hope that you get to tell your BM your concerns, and you can once again feel confident in CHCC.

Best of luck, have a glass of wine and hang in there!
katal16 Posted:

Re: Vent - meeting at CHCC tonight


Posted by adelz



I'm so sorry - what a terrible experience!!! UGHH!!! Call up the BM tomorrow and let him know your experience and your insecurities, and get everything answered resolved.

I'm having the same thoughts you are about my RH and it's such a crappy feeling!!! You'd think we're getting everything for free the way we sometimes get treated.



what happened with the watermill??? just curious since i am getting married there too,,
DCgirl82 Posted:

Re: Vent - meeting at CHCC tonight

Wow Im sorry you had to deal with that!! Def get in touch with your BM and tell him/her what happened and that you dont feel very secure about things. I would ask for another meeting to make sure everything is how you want it.
VCanizalez Posted:

Re: Vent - meeting at CHCC tonight

WoW
I am So sorry chca....

Def call ur BM or call the Owner...
I cant believe they did that to u...

Sorry but Im sure ur wedding will b Amazng!!!!!
ReginaH Posted:

Re: Vent - meeting at CHCC tonight

Thank you everyone. I know in the the end everything always works out. I was just blown away by tonight. I am so easy going and laid back. I never bothered them, I made all the payments on time and i don't know if because I was always so easy going, they thought I wouldn't be upset or what the deal was. I've never been treated so poorly.

Anytime i've been there for an event it has always been amazing, so i hope it will be the same for my wedding. I'm just so disheartened by tonight.
msmontoute Posted:

Re: Vent - meeting at CHCC tonight

AWWWWW no sadness!!! It is going to be absolutely fabulous, I went to a CHCC wedding and it went very well. Don't you worry a bit, it is going to be sunny, everyone will be dressed well, the drinks will be flowing, the food will be great and all of your friends and family will be there to celebarte you...don't worry about it for another minute
KrysnNick Posted:

Re: Vent - final meeting at RH tonight

I'm sorry. I could totally understand if you feel uneasy now. I've been to several affairs there and you're in good hands. I hope it all works out!
No matter what you'll look stunning. =)
MNM0805 Posted:

Re: Vent - final meeting at RH tonight


Posted by HSsweethearts

I would go Bridezilla on their asses then and call and ask to speak with the owner or manager.




This is exactly what i would do!
justnicethings Posted:

Re: Vent - final meeting at RH tonight

Hope you're feeling better about it this morning. You should call and ask to speak to the owner if you need reassurance. In the end, everything will be amazing. They do beautiful events, and you'll be in good hands. Just a shame this guy had to upset you days before...

itbroi805 Posted:

Re: Vent - final meeting at RH tonight

that's terrible! I would be livid! I would call your BM and tell him how you were treated and how he was very unprofessional, etc.

Not only will this help you 'vent it out', but they may throw in some nice extras for you

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