westbury manor girls

So I went to dazzling moments and they told me that they will make vendor appts for me. So I gave them 3 vendors to call and dazzling moments said they will have the appt dates for me by the end of the week. Well it is almost 2 weeks and I haven't heard back from them.
If I was going to use them as my day of coord they have shown me poor service. I was also going to get my invites through them. Well they lost that business as well.
Am I being impatient? Did anyone have or hear of similar experiences?