UPDATED...so without sending a 3 email, i just got one :) she explained they were closed last week and apologized and my Invite proof is in the mail and my RD invite sample will be ready this week! ok see that is all I need confirmation and acknowledgment, not asking too much!
I've sent my invitation girl 2 emails, both a week apart, and haven't heard back from her Not that I think I won't ever but I am more annoyed that she can't just respond to let me know she's received it. I can't call her because it is all done through email which is killing me as well! Do I send another email? She did respond to me 3 weeks ago saying they had 2 big jobs and I would have a draft for my RD invite by the end of the week...nothing and no email. I know I have time but isn't it just common courtesy to get back to you?? Or can someone just tell me to relax and be patient I have time...
lillprincess54
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Re: What do I do?
i would def email again, sounds like bad customer service, i would stay on top of it, since you still have some time, surely dont want to wait last minute for them
Princess Cut Bride
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Re: What do I do?
I'm sure it would get me upset to....but I would wait till the end of the week. You never know people's circumstances.
Cutechef729
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Re: What do I do?
I would e-mail again. Sometimes just keeping in contact is enough. I'm sure they're busy and didn't forget about you but you have to be sure. Good luck!!!
jessnstu08
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Re: What do I do?
I would send another email , but I wouldn't get too upset yet, you still have time before u have to send them out . I ordered mine weeks ago, and still they have not come in , but I am suprisingly calm about it.... i will call in about 2 weeks if I don't hear from them.
I do find it very annoying that certain vendors will be up your a** before you sign on the dotted line and once they get the deposit , you have to STALK them ! Yes I know they have lives, other customers ect , but an email takes 5 min to respond and I am paying a sh*t load of $ for their services and expect a response in a timely fashion!
emomma17
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Re: What do I do?
Thanks ladies, i guess I think because I can't call her this is my only way of contacting her, if she replied back like it will be another week or 2 weeks I would be fine but her last email said by the end of the week and that was 2 weeks ago. I def. have plenty of time, I guess I am just anxious to see what she's put together! I will sit patiently until this week but Monday I am emailing her again if I don't hear anything!
LuvMyAlfonse
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Re: What do I do?
Shoot another email. Why not?
Don't start freaking though - you have time...
Kerin2804
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Re: What do I do?
Try not to stree. Personally, I would send another email addressing your concerns ie: I have emailed you twice and not received a response and I did not receive the proof you advised I would have last week - it is not mean, just honest.
bluekat16
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I would email again.
Is there absoluetely no way to get her face-to-face or on the phone?
futuremrsfab
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Re: What do I do?
I'm sorry she hasnt gotten back to you- maybe those two jobs are taking up all her time right now- I would send an email just checking the status and maybe ask her to call you to discuss? Good luck & I am sure you'll hear from her soon!
Bride908
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Re: What do I do?
I would email again. That doesnt sound like great customer service, what if you order and then no response for 2 weeks. That is going to be a thorn in the side. I would explore more options.....
