When a little 'bridezilla' is a good thing...
I tend to be a pretty shy person in nature and hate making phone calls to businesses and people I don't know. I also tend not to speak up for myself much. So, today I went to book tickets that I had on hold through Delta. I was using my SkyMiles. The agent started to explain some fees($10 9/11 fee, $5 processing fee, $50 fee for any changes I make after booking etc), which I was fine with until we got to this $50 rapid redemption fee for not booking the flight at least 14 days prior. The problem was, when I put the flight on hold almost 2 weeks ago, the agent said it would be held for me until midnight on May 12th, but never mentioned this $50 fee even though it was obvious I would fall into that category.
I mentioned this to the agent today, and said I didn't feel I should have to pay it. She said she could not waive the fee, so I told her I would call back. I then had to muster up the courage to call back and ask to speak to a supervisor. I thought to myself, 'I've been calm until now. I think this calls for a bit of bridezilla.' So I called back, only had to give the slightest bit of attitude, and they worked it all out for me! YAY!!! My FI is so proud of me!![]()
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I mentioned this to the agent today, and said I didn't feel I should have to pay it. She said she could not waive the fee, so I told her I would call back. I then had to muster up the courage to call back and ask to speak to a supervisor. I thought to myself, 'I've been calm until now. I think this calls for a bit of bridezilla.' So I called back, only had to give the slightest bit of attitude, and they worked it all out for me! YAY!!! My FI is so proud of me!
