Where do you have checking/savings?

That is so strange that so many of you have had negative experiences at Chase. Both FH and I (seperately and jointly) have savings and checking at Chase. Neither of us have ever experienced any problem sat all with them.
I generally use the ATMs and I find that there is pretty much one on every corner.

---

Posted by brideinapril

Suffolk Federal Credit Union - been there for 12 years - can't complain.

---

same here

---

Posted by D&J

---

Posted by MCDO15

---

Posted by D&J

Washington Mutual & Chase...

Chase is HORRIBLE!!! I'm in the process of having my direct deposit switched to my Washington Mutual account..

What's good about WM is they have branches in other states (ie: Florida, California, etc.) so if your away you can always find a branch ATM and not pay the 1.50-2.50 charge.

---

I dont know your situation w/ Chase but its great for me...

on a side note, i also work for them
Chase banking is in 19 states currently

---

I've never seen one in Florida. They maybe there I dont know, but i've never saw one.

I lost my Chase card and ordered another one.. it took my dayyyyyyys before I got a new one. I told the branch I would come by to pick it up since it was right around from where I worked.. they NEVER called me to tell me it came in.. so after about 3 weeks I called to find out where my card was, they said someone called you and told you it was here.. I said NO they didnt.. total liars!

Another thing that happened was when I went to use the Chase ATM machine in my building. I punched in my code 3x's and it said I had the incorrect code.. and I know I did it correctly 3x's!! So I went over to the branch and tried to use the ATM there and I got the same error.. I picked up the phone and spoke to a representative on the other end and asked them what the problem was.. the lady told me that their must have been something wrong w/ the ATM machine I used earlier.. and because I tried my code 3x's and got errors it LOCKED my card and now I had to wait 24 hours before I could take out $$$... I started freaking out.. I was stuck in NYC w/ NO $$ and no way of getting any $$$... it was after 5pm and the banks were closed.. I started to cry on the phone cause I needed to get home, and the lady was so rude telling me their was no way to access the $$ in my account.. I would have to wait..... Long story short, they did nothing for me, and I had to call my DH collect to come pick me up in the city in rush hour traffic... I didnt get home till 8:30 and I was so MAD!!

I guess my 2 experiences with them turned me off..

I like WM so far & I like that there are branches around when I go away on vacations.

---

sorry you had to deal with that..i can understand why you left. i would hate to be stuck somplace...

WM is great and i'm glad there is more compeition coming up to NY..along with Commerce bank.

As for FL, i don't think we are there yet... 19 states is big though for a bank in US..i believe Citicard is the only other major bank with national coverge..(i think they have 25 states) and besides credit unions...

Checking and 1 savings account at Dime of Williamsburg.
Savings account at Ridgewood and Washington Mutual. WM and Ridgewood have some of the higher interest rates that I have seen (other than ING).

I have had Citibank since 1992. They have been great. I was doing online banking with them when it was in its early development (when you had to use a modem to dial in... didnt use the WEB).

I also use Pentagon Federal Credit Union. They are kickarse!

Citibank-share

Chase-mine
SWRCFCU (texas)-mine

I love my FCU best, but Citi is free because it get it through my company.

My FCU gives great loan rates and it's nice to know I am one of the first 10,000 members and they KNOW me since I have been am member since I was 16. Im definitely more than a number to them.

I keep meaning to close my Chase acct.

ETA
SWRCFCU
Southwest Research Center FCU

---

Posted by pinky424

Citibank and ING direct

---

Ditto

I used to have Washington Mutual for about a year, hated it.. I love online banking and hated their website.. but if your a branch/atm basics person, they are good and have above average customer service..

Citibank-For Rick's Business
Commerce- For everything else