XOXO

dm24angel Posted: Nov 12, 2004 09:00 PM

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LuvMyMichael Posted: Nov 12, 2004 09:02 PM

Re: LISTEN TO THIS CRAP!

That is not right. Sorry you have to deal with this.

lilacwine Posted: Nov 12, 2004 09:51 PM

Re: LISTEN TO THIS CRAP!

hmmm....since the emails and phone calls don't seem to be working, you may want to consider visiting him in person. It's a lot harder to ignore you when you're in his office. Try to make an appt with his manager and him and send them a list of what you want and your questions, in advance.

hbradio Posted: Nov 12, 2004 09:59 PM

Re: LISTEN TO THIS CRAP!

I would suggest visiting in person too as annoying as it is. We got into the habit of always dropping our payments off on person and asking questions in person. Our BM has been an ******* lately too.

kohara Posted: Nov 12, 2004 10:15 PM

Re: LISTEN TO THIS CRAP!

Wow I am so surprised and scared now. Why don't you ask for a new BM and say your not pleased with the one you currently have.

amyandeddie Posted: Nov 12, 2004 10:25 PM

Re: LISTEN TO THIS CRAP!

That is such BS- you don't have to take that! Have you asked to deal with someone else- FH and I are friends with the owners and they are nice people. FM me who has been helping you.

Robinella Posted: Nov 13, 2004 02:02 AM

Re: LISTEN TO THIS CRAP!

eek..that stinks!

CubanBride Posted: Nov 13, 2004 06:53 AM

Re: LISTEN TO THIS CRAP!

Posted by hbradio

I would suggest visiting in person too as annoying as it is. We got into the habit of always dropping our payments off on person and asking questions in person.

We do this too. I like to sneak up on the hall, see what is going on.

Dooodles Posted: Nov 13, 2004 07:09 AM

Re: LISTEN TO THIS CRAP!

I'm so sorry your BM is such an a$$. I also suggest showing up in person as soon as you can. If he still cannot get off his high horse, change BM's

David'sbride Posted: Nov 13, 2004 09:18 AM

Re: LISTEN TO THIS CRAP!

I have the same BM. I'll be dropping my Dec 1 payment off in person but only after I have my questions answered. This is ridiculous. It makes you wonder if the Scotto brothers are resting on the laurels of their reputation. Judging from these boards they better realize that there is compeition out there and word will spread among us about their lack of customer service.

Has everyone read the drama about the Westbury Manor and Fox Hollow from a previous thread?

Not a good idea to not notifiy your clients in writing about such a change BEFORE word gets out.

D, I'm sorry for your troubles. Please keep posting to let us know what is happening.

angelbear217 Posted: Nov 13, 2004 09:41 AM

Re: LISTEN TO THIS CRAP!

So sorry for your troubles!! I too wuld suggest making a surprise visit to the place. You requests are legitimite and you should be given the opportunity to discuss why youhave been trying to contact them this whole time.

JLP Posted: Nov 13, 2004 10:15 AM

Re: LISTEN TO THIS CRAP!

I'm sure this BM has a boss. Be a witch and ask to speak to his supervisor. What you are asking for is not difficult. I'm sure they can assign a different BM to your wedding.

Also, penne ala vodka typically has proscuitto in it. You might want to ask that they make it without that, if you are trying to respect the 'no meat' rule.

(Sorry, I'm not trying to sound like Catholic Cop, I just wasn't sure if you thought of that.)

, your wedding is only 3 (plus) months away!!!!!

Marisa M Posted: Nov 13, 2004 10:31 AM

Re: LISTEN TO THIS CRAP!

First of all - this idiot should not push you into a corner where your only hope of dealing w/ him is to trekk all the way out there to see him.......BUT, I agree w/ the others. - I think the annoying trip (as unnecessary as it SHOULD be) in this case is probably going to be your only peace of mind. - Make an appointment, and if necessary, ask for a different BM !!