Well, a little background... I ordered my mom's gown from a bridal store in Patchogue on March 9. At the time, I was told if I pay a rush charge, the dress will ship April 18.
Fast forward to April 19... I call them to check on the status of the dress and was told it was going to ship May 2. Uhm, NO! I was promised I would have it by the end of April and I paid extra to have it then.
So, last Friday, I call to find out where the dress is... Sorry, the shipping department is closed, they tell me. Uhm, I really don't care. I was promised a dress by the end of April and that is tomorrow, I tell her.
She tells me she can't help, someone will check and call back, blah blah. Again, fast forward to the end of the day and I get the rush charge back.
I call this past Monday, and guess what?! The dress is in!
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My mom and I go there to pick it up and we both say at the same time, it's the wrong color!
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The woman just about hits her jaw on the floor. But the color is ok, so my mom tries it on. NOw, when she ordered it, they recommended she get a size 22 (she normally wears a 14/16). So we take their 'professional' advise and get it. But when she tries it on, it's HUGE on her!
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At this point, we are both fuming, but stoopid us, we say, we'll take it and have the seamstress alter it.
TODAY, we go to the seamstress and guess what?! It's beyond alteration!!! It's huge in every direction and no matter what bra she wears (my mom's got a huge chest), the bra shows. The seamstress says it's almost too much work to do and will cost a fortune and to try and return the dress.
I'm SO UPSET right now!
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And my mom is beside herself.
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