NWR: how do you handle clients who are nutty?
just wondering.
I have a client who I think may have some real issues. Luckily for me, he's an ATTORNEY!
The nature of my job is that I am always out and about helping and meeting with my clients.
Today, this guy left FOUR voice mails within an HOUR. The first one was normal. But, then he was literally screaming into the voice mail. He started saying thinks like, 'why aren't you calling me back. Why won't you listen to me.'
The kicker is that he was asking about something that I ALREADY helped him with a long time ago!
So, I finally called him back. He was pretty nasty and said, 'oh, I get it...I'm on my own now...you won't help me.' Then, he hung up on me!
but, now he KEEPS calling and letting my voice mail pick up. He won't hang up and I'm getting a million messages of air! I can't PROVE that it's him...but, I just know that it is!
My boss doesn't care. She just says, 'good, let him get mad. Then he'll hire another company to help him.'
How do you all handle wackos?
I have a client who I think may have some real issues. Luckily for me, he's an ATTORNEY!
The nature of my job is that I am always out and about helping and meeting with my clients.
Today, this guy left FOUR voice mails within an HOUR. The first one was normal. But, then he was literally screaming into the voice mail. He started saying thinks like, 'why aren't you calling me back. Why won't you listen to me.'
The kicker is that he was asking about something that I ALREADY helped him with a long time ago!
So, I finally called him back. He was pretty nasty and said, 'oh, I get it...I'm on my own now...you won't help me.' Then, he hung up on me!
but, now he KEEPS calling and letting my voice mail pick up. He won't hang up and I'm getting a million messages of air! I can't PROVE that it's him...but, I just know that it is!
My boss doesn't care. She just says, 'good, let him get mad. Then he'll hire another company to help him.'
How do you all handle wackos?
