My Lunch Experience - RANT
Just met my family at lunch at a local pizzeria in Syosset on Jericho Turnpike.
My two sisters each with their two children and my mom. The two little ones are 2 and 2 1/2. The two little ones were getting a little loud so my sisters were telling them to be quiet and they did listen, but after a little they were talking and getting loud again, but remained in there seats. Of course people around were getting annoyed, but the kids were not crazy loud, yelling or screaming, it was more of excitement to see each other.
Someone must have complained to the waitress, which is fine, but the waitress decides to go in my 2 1/2 nephew's face and point her finger at him saying ' You need to stop screaming, this is a restaurant.' and walks away.
Are you kidding me getting in a kid's face like that. My sister was so mad. The waitress should have said something to her as the parent. The waitress comes back into the dining room and we stop her and say ' We didn't know this wasn't a family restaurant'. Her answer 'This is a family restaurant, it's not Chucky Cheese' and proceeds to get in my sisters face and says 'You need to control your kid'. We ask for the manager and she walks away.
I follow her back and ask who her manager is and she tells me he is over there behind the counter. I look and there are 3 men behind the counter. I say 'which one is he' and she says 'I am not afraid of you'. I say 'I don't care, I'm not looking for you to be afraid of me, I would like to know which one of the three is the manager'. She tells me his name and says 'go say what you want to him' so I said 'I will'.
In the meantime, my mom and sister are already telling the manger that she is very nasty and if someone has a problem, she should have told my sister, not yell at a child. I tell the manager that the waitress was very nasty and yelled at a child instead of the telling the parent people were complaining. I tell him I go to the one in Seaford all the time and never had problems there and didn't realize this was a different type of restaurant. He tells me, 'Please come back again, she will only be here a few more days'.
Sorry you lost us as customers.
My two sisters each with their two children and my mom. The two little ones are 2 and 2 1/2. The two little ones were getting a little loud so my sisters were telling them to be quiet and they did listen, but after a little they were talking and getting loud again, but remained in there seats. Of course people around were getting annoyed, but the kids were not crazy loud, yelling or screaming, it was more of excitement to see each other.
Someone must have complained to the waitress, which is fine, but the waitress decides to go in my 2 1/2 nephew's face and point her finger at him saying ' You need to stop screaming, this is a restaurant.' and walks away.
Are you kidding me getting in a kid's face like that. My sister was so mad. The waitress should have said something to her as the parent. The waitress comes back into the dining room and we stop her and say ' We didn't know this wasn't a family restaurant'. Her answer 'This is a family restaurant, it's not Chucky Cheese' and proceeds to get in my sisters face and says 'You need to control your kid'. We ask for the manager and she walks away.
I follow her back and ask who her manager is and she tells me he is over there behind the counter. I look and there are 3 men behind the counter. I say 'which one is he' and she says 'I am not afraid of you'. I say 'I don't care, I'm not looking for you to be afraid of me, I would like to know which one of the three is the manager'. She tells me his name and says 'go say what you want to him' so I said 'I will'.
In the meantime, my mom and sister are already telling the manger that she is very nasty and if someone has a problem, she should have told my sister, not yell at a child. I tell the manager that the waitress was very nasty and yelled at a child instead of the telling the parent people were complaining. I tell him I go to the one in Seaford all the time and never had problems there and didn't realize this was a different type of restaurant. He tells me, 'Please come back again, she will only be here a few more days'.
Sorry you lost us as customers.
