Another bad experience at After Hours in RF.
We tried for a second time to get some ifo on the tuxedos at after hours in the Roosevelt Field Mall. I don't know what it is about us be each time we have gone in there, we have been ignored.
This time we filled out the paperwork for our bridal party. Gary went to talk to the guy and pick a tux for himself. The idiot didn't even want to help us. We the 'manager' told him to help us, he says to her 'why do I always to have to do this?' Um, hello, its your job idiot!!!
So Gary is asking him questions and the guy doesn't know anything. He cannot add-he keeps telling Gary that the cheap suit plus the accessories package is $145 and that the Tommy Hilfiger suit with the package is $150. Gary is like 'wait, how is that possible?' Well it wasn't possible.
The cheapest tux they had is $69, the accessories package is $40. So together that adds up to $109 plus tax and that equals $118. The Tommy Hilfiger suit was $105 plus the package $40 plus tax equals $157. When I pointed it out to the guy, he was like, that's about right. He was making up prices in his head. So I was talking to Gary to se which one he wanted and the guy walks away from us to chat with the other guy. Gary says to me he doesn't want toget the suit here because the people are idiots, so we take our form and leave.
We come back a few minutes later to get a store listing, hoping that there is another AF within reach. I just tell the manager (a different one is there now) that we think this store is too far for us to travel for a tuxedo. One of the idiots asked me where we are from and I tell him Ridgewood. I swear he started yelling 'Ridgewood in the house'. The manager kind of laughed it off and said 'wht a goofball'. Gary and I looked at each other and ran out of there.
So the point to this story is that that store is staffed by very unprofessional, unhelpful people. They don't understand their job, they have horrible customer service and we will not be getting the tuxedo from After Hours. Maybe another store would have better sevice, but we have a bad taste in our mouths from the 2 bad experience there.
This time we filled out the paperwork for our bridal party. Gary went to talk to the guy and pick a tux for himself. The idiot didn't even want to help us. We the 'manager' told him to help us, he says to her 'why do I always to have to do this?' Um, hello, its your job idiot!!!
So Gary is asking him questions and the guy doesn't know anything. He cannot add-he keeps telling Gary that the cheap suit plus the accessories package is $145 and that the Tommy Hilfiger suit with the package is $150. Gary is like 'wait, how is that possible?' Well it wasn't possible.
The cheapest tux they had is $69, the accessories package is $40. So together that adds up to $109 plus tax and that equals $118. The Tommy Hilfiger suit was $105 plus the package $40 plus tax equals $157. When I pointed it out to the guy, he was like, that's about right. He was making up prices in his head. So I was talking to Gary to se which one he wanted and the guy walks away from us to chat with the other guy. Gary says to me he doesn't want toget the suit here because the people are idiots, so we take our form and leave.
We come back a few minutes later to get a store listing, hoping that there is another AF within reach. I just tell the manager (a different one is there now) that we think this store is too far for us to travel for a tuxedo. One of the idiots asked me where we are from and I tell him Ridgewood. I swear he started yelling 'Ridgewood in the house'. The manager kind of laughed it off and said 'wht a goofball'. Gary and I looked at each other and ran out of there.
So the point to this story is that that store is staffed by very unprofessional, unhelpful people. They don't understand their job, they have horrible customer service and we will not be getting the tuxedo from After Hours. Maybe another store would have better sevice, but we have a bad taste in our mouths from the 2 bad experience there.
