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anyone have an email to complain to davids bridal?????

Original post by angl2001

so even after all the bad reviews i decided to go tonight!! badddddddddd idea!!

i was 10 min late ( called them to tell them i was running late) we were looking for bridesmaids dresses. They made us wait 10 min and the kids were getting fussy so i asked if we can go look and have the girl meet us over there. he said yes....30 min later and each of us holding 6 dresses noone came over! i went to the girl at the desk 3 times and she said oh ok ill call her. finally 40 min of being htere they brought us to the dressing rooms. Then dissapeared!! i needed a few things and had to get them myself...i usually dont mind but i am hurt right niw and really dont wanna run around and didnt wanna make my BMs walk around in the dresses!
the the dorr knob broke on the door and locked my FGs and MOHs stuff in the room and we couldnt get it out! almost an hour and a half later they got it open after trying with a hook and calling mall security ( they got it open) finally left. I was sooooooooo annoyed the whole time! the only thing i was happy about was that the manager arlene was very helpful and trying everything she could to get it open!! i wass complain about this whole thing to davids but they dont have a CONTACT us link on their page. can anyone help me??
Mrs. V 2008 Posted:

Re: anyone have an email to complain to davids bridal?????


Posted by angl2001

ok so i found an email address on davids website....i dont know if it is the right one but i sent my complaint to them! if anyone wants to send a complaint this is where i sent it!!

[email protected]



good for you!!! let it out!! especially cause what they did was really shi tty
missliss Posted:

Re: anyone have an email to complain to davids bridal?????

I wasn't under the impression that they did 'full service' with bridesmaids dresses. I went to the Carle Place one w/o an appt to look for BM dresses and we just looked around on our own, picked them out and went over to the dressing rooms on our own to try them on, but I guess I wasn't expecting to be helped because most places I've been are pretty much self-serve w/BM dresses, just the same as that. I'm sorry they got locked in though, that must have been awful.

AmandaLynn04 Posted:

Re: anyone have an email to complain to davids bridal?????

That just s*cks. I'm sorry it happened. David's annoys the sh*t out of me. I wish instead of harrassing me with e-mails and phone calls, they would invest more in their IN STORE customer service.

KitWisdom Posted:

Re: anyone have an email to complain to davids bridal?????


Posted by angl2001


Posted by KitWisdom


Posted by angl2001


Posted by KitWisdom

Omigod, I saw you there!! I was totally eyeballing you, but I couldn't be sure--I left about two or so minutes after you got there. I ended up getting my BM dresses.

I'm so sorry that all that bad stuff happened to you!!! I didn't like their customer service at all either, but my MOH fell in love with a dress.



lmao you missed all the fun!!!!!!!!! ha! thats so funny

hope i can find something at wedding plaza tomorrow i really dont wanna go back to davids! kelly and kerri were there too they came in like 5 min after me



Yeah, obviously! I saw the backpack at the front desk as I was leaving...the person who 'helped' me was awful, she kept disapparing. At least I didn't get locked in anywhere--my god, that sounds horrible

I can't believe everyone was there tonight, lol.



backpack?


Haha, I meant backup. God knows where my mind was last night
angl2001 Posted:

Re: anyone have an email to complain to davids bridal?????

lol np thought maybe you saw a kid with a backpack and thought it was us lol

angl2001 Posted:

Re: anyone have an email to complain to davids bridal?????

this is one of the security guards trying to climb over the dressing room door lol

willbMrsTE Posted:

Re: anyone have an email to complain to davids bridal?????

Hi Ladies

I'm new...I had a very similar experience at Carle Place. The girl was servicing everyone but me-of course I had an appointment. My mom got sooooooooooo pissed. She spoke to the manager...
Another employee saw what was going on and secretly suggested that we go to Paramus NJ (on route 4 Huge with exceptional customer service). I had two people working with me and they also helped my mom find something. My sales person is Manny (a sweet woman and very knowledable). I also saved about 200 with no tax.

Telephone # 201 587-9774

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