BBnB-NOT HAPPY

amstellitelady Posted: Jan 11, 2006 03:43 PM

BBnB-NOT HAPPY

My FBIL bought snack tables and my FMIL bought us a clock that we had on our registry for christmas. the tables were scratched and gouged and the clocks' seconds hand didn't work so we brought them back for new ones. My FI put the new tables together and these are also scratched and the new clocks' seconds hand again doesn't work. WHAT THE F!@K!!!!!!

He is either going today or tomorrow and he said they better do something for us or we are going to Linens n Things. I told him, f!@k it, lets just return the stuff and take ourselves off and go to LnT without trying negotiate something. Lord knows what else we'll receive thats broken.

sorry ladies, just had to vent.

thanks

L&M2006 Posted: Jan 11, 2006 04:34 PM

Re: BBnB-NOT HAPPY

That *****. But is BBB not accomodating you? Or is it a problem w/ the product? I'm confused, sorry.

amstellitelady Posted: Jan 11, 2006 04:44 PM

Re: BBnB-NOT HAPPY

We haven't gone back again yet. If they are not accomodating for the second time we've received broken products then we will leave them.

cindyandkevin Posted: Jan 11, 2006 04:46 PM

Re: BBnB-NOT HAPPY

Oh no, I'm so sorry to hear about that!!!! We just registered with them. Maybe it's just the local BBB store that you're going to. Try somewhere else and see if it's any better before you start all over again at LNT. Good luck!!

kam0813 Posted: Jan 11, 2006 04:49 PM

Re: BBnB-NOT HAPPY

Posted by amstellitelady

We haven't gone back again yet. If they are not accomodating for the second time we've received broken products then we will leave them.

no worries, BB&B will take it back...i used to work there...we had that happen a lot...tables got scratched during shipping to our store inside the box...it happens..but no worries they won't hassle you..you'd be surprised what they'll take back..

Kris516 Posted: Jan 11, 2006 09:28 PM

Re: BBnB-NOT HAPPY

Posted by kam0813

Posted by amstellitelady

We haven't gone back again yet. If they are not accomodating for the second time we've received broken products then we will leave them.

no worries, BB&B will take it back...i used to work there...we had that happen a lot...tables got scratched during shipping to our store inside the box...it happens..but no worries they won't hassle you..you'd be surprised what they'll take back..

She's right. I work in the Buying Office, and I know our company - they will accomodate you as best they can. With that said, I'll let the Buyers know that some of their product is damaged on the sls floor - they can take up with the vendor who prob isn't shipping it right.