Bridal Reflections - Massapequa

TeAmoChris Posted: Jul 02, 2011 01:06 PM

Bridal Reflections - Massapequa

I have to say I was extremly taken aback by how I was treated.

Let me start by saying I originally wanted to bring my girls to try on a bari jay dress at this location but they did not carry the sample to see.

I brought 5 of my 10 girls to Princess Bridal in Farmingdale and was hoping that the negative reviews that they had would not hold true. Princess Bridal in Farmingdale were GREAT, they were sweet, patient and very very nice and fair!

I went to see Bridal Reflections the very next day to see what they could quote my girls since they all loved the bari jay dress.

1st - I was told the manager would not quote me because I did not BUY my wedding dress with them.
2nd - I was told the manager would not quote me unless the girls tried the dress on at their locations....I told them i tried to call but they DIDN'T EVEN HAVE THE SAMPLE!!
3 - The manager came out and was like LISTEN WE ARE NOT A DISCOUNT BOUTIQUE first of all....but I will quote you anyway.

She then came out and said we would have to pay retail price which was $50 more then the famingdale price. Then she said again this was not a discount boutique and that I can find it a lot cheaper online but that she can not tell me how many times her store has to fix other peoples mistakes....

I was floored by her business ethics....REALLY!!

LATOYA Posted: Jul 02, 2011 01:14 PM

Re: Bridal Reflections - Massapequa

I'm appalled! How dare she??? Smh that attitude is unacceptable and if I were you I'd take my business somewhere else.

PazzaRagazza Posted: Jul 02, 2011 02:16 PM

Re: Bridal Reflections - Massapequa

i wasnt impressed when i went there either.... not for the bm dresses, not for the MOG dress, and not for the bridal selection.

Irishbride16 Posted: Jul 02, 2011 03:37 PM

Re: Bridal Reflections - Massapequa

Im not surpirsed at all...i when there for my dress for my friends wedding and they were so mean and to top it off i had a fitting and she did nothing to the dress ..i was so upset that i when back and told them i didnt like the way it fit...but they should know what they are doing and its sad to see that ..but im not surpised to hear that about this place ..thats why i would never go there for my BM dress after that happened...

AlexandMike2012 Posted: Jul 02, 2011 05:00 PM

Re: Bridal Reflections - Massapequa

not surprised, their customer service was horrible with me as well. Had to get my dress there for my cousin's wedding...the sample fit me perfect, yet she insisted I order extra length because of my length I said NO and they wouldn't let me order it with out the extra length, they then charged $40 for a tiny little shawl so my $270 dress ended up costing me $400 with everything extra, I was LIVID and of course when I got the dress everything fit perfect except the extra 5 inches of length I didn't need so tack on another $65 to get alterations done....I'm NEVER giving them any more business

LMEL1223 Posted: Jul 02, 2011 05:45 PM

Re: Bridal Reflections - Massapequa

I also was turned off by them.

I ended up getting my dress someplace else becasue I disliked them so much

mjm2012 Posted: Jul 02, 2011 06:38 PM

Re: Bridal Reflections - Massapequa

is it only the massapequa store? i have an appt for carle place in a few weeks and these have me a little nervous to even go.

Irishbride16 Posted: Jul 02, 2011 07:19 PM

Re: Bridal Reflections - Massapequa

Posted by mjm2012

is it only the massapequa store? i have an appt for carle place in a few weeks and these have me a little nervous to even go.

Dont worry about Carle Place ..i heared it so much better there then ...massapequa...dont worry

mjm2012 Posted: Jul 02, 2011 07:27 PM

Re: Bridal Reflections - Massapequa

Posted by Irishbride16

Posted by mjm2012

is it only the massapequa store? i have an appt for carle place in a few weeks and these have me a little nervous to even go.

Dont worry about Carle Place ..i heared it so much better there then ...massapequa...dont worry

phew, thanks. so irritating dealing with stores/vendors that think they are doing you a favor. grr.

Soon2BMrsJoeBear Posted: Jul 02, 2011 11:35 PM

Re: Bridal Reflections - Massapequa

weird... i've only ever had good experiences there. The girls are all so nice every time i go in there! Sorry you had to deal with that.

MNM0805 Posted: Jul 03, 2011 12:40 AM

Re: Bridal Reflections - Massapequa

Posted by Soon2BMrsJoeBear

weird... i've only ever had good experiences there. The girls are all so nice every time i go in there! Sorry you had to deal with that.

Me too. I've always had good experiences. I'm really sorry to hear you didn't.

KristyANDMatt224 Posted: Jul 03, 2011 10:44 AM

Re: Bridal Reflections - Massapequa

I had called to visit a trunk show there and the woman discouraged me from coming bc my wedding is 'too far away'. I told her I wanted to just check things out to get an idea of what I like and what to look for. She told me if I'm going to come into their store I should know what I want before I go. Okaaaay screw you! Not for nothing, but david's bridal said I can do whatever I want there, try on every single gown, stay for hours! That's more like it! If I'm not treated like a bride, I don't need to waste my time or money with you or your company

chliekm Posted: Jul 03, 2011 12:33 PM

Re: Bridal Reflections - Massapequa

their attitude there really needs to be adjusted! they lie and are overpriced... def watch out for their sale tactics they use to pressure you into buying on the spot!

TeAmoChris Posted: Jul 03, 2011 05:33 PM

Re: Bridal Reflections - Massapequa

I was previously warned and had heard mixed reviews and I was STILL taken aback...I mean I walked in looking to buy 10 Bridesmaid dresses, 2 MOB (Grandma), 2 Flower girl dresses and my day of accessories....

For all she knew i was wearing my mothers dress and that was why I didn't buy my dress there....

Irishbride16 Posted: Jul 03, 2011 06:54 PM

Re: Bridal Reflections - Massapequa

Posted by Kristy&Matt224

I had called to visit a trunk show there and the woman discouraged me from coming bc my wedding is 'too far away'. I told her I wanted to just check things out to get an idea of what I like and what to look for. She told me if I'm going to come into their store I should know what I want before I go. Okaaaay screw you! Not for nothing, but david's bridal said I can do whatever I want there, try on every single gown, stay for hours! That's more like it! If I'm not treated like a bride, I don't need to waste my time or money with you or your company

I cant believe that ...thats so crazy they HAVE no right saying that ....and if you dont like YOUR job please get another one ....i would have told her off

lindseynaggle Posted: Jul 03, 2011 07:12 PM

Re: Bridal Reflections - Massapequa

I think in general they are better for bridal gowns than for bridesmaids. I went there for WG shopping and they were great, but they have a really bad rep for BMs.

Watermelon5 Posted: Jul 03, 2011 10:33 PM

Re: Bridal Reflections - Massapequa

thats so obnoxious!!! its so funny to me how these vendors behave ~ dont they realize we are going to run home and rat them out on here??? they are basically forcing themselves to lose TONS of business b/c of their antics!!!!

eta - i cant spell apparently LOL

LKatz1029 Posted: Jul 04, 2011 03:01 AM

Re: Bridal Reflections - Massapequa

Posted by Watermelon5

thats so obnoxious!!! its so funny to me how these vendors behave ~ dont they realize we are going to run home and rat them out on here??? they are basically forcing themselves to lose TONS of business b/c of their antics!!!!

eta - i cant spell apparently LOL

omg totally agree!! they were freakin nastyyyyyyyyy to me there when i went for a BM dress! ugh distgusting

KristyANDMatt224 Posted: Jul 04, 2011 07:56 AM

Re: Bridal Reflections - Massapequa

Posted by Irishbride16

Posted by Kristy&Matt224

I had called to visit a trunk show there and the woman discouraged me from coming bc my wedding is 'too far away'. I told her I wanted to just check things out to get an idea of what I like and what to look for. She told me if I'm going to come into their store I should know what I want before I go. Okaaaay screw you! Not for nothing, but david's bridal said I can do whatever I want there, try on every single gown, stay for hours! That's more like it! If I'm not treated like a bride, I don't need to waste my time or money with you or your company

I cant believe that ...thats so crazy they HAVE no right saying that ....and if you dont like YOUR job please get another one ....i would have told her off

lol, it's fine. just reason enough to never enter their stores. Plus, i get to share how their attitude to a bride is, on forums like this