If they miss a service appointment (don't show up)... you are entitled to a month of free cable.
Even if they deny thats true... its actually an FCC rule and you can just point it out to them.
DjPiLL
Posted:
Member since
Re: Cablevision... ***?!??!
Do I have recourse if the cable company fails to keep the appointment?
Yes. All companies are required to give credit for failure, without excuse, to arrive at subscriber premises within the appointment period as follows:
Installation: free installation and one month's credit based on cable services initially selected.
Service repair call: one month's credit based on preceding month's bill. In addition, all companies who fail, without excuse, to complete installation within the appointment period must give you free installation.
