Confessions of an assistant, By Danielly D

October 29, 2007

Dear World,

I know that you think that your issue/question/problem is earth-shattering, however, when you ask to speak with the Dean and I tell you she is unavailable and ask to take a message, these following resposes are NOT ok:

A. Ok, well, here is my problem (talks for 15 minutes) and then leaves a number.
B. Interupt her, it's important.


Appropriate response:

Ok, here is my name and number, and this is in reference to A, B and C, thanks. (off the phone in 2 minutes.

Also, If you are going to proceed to tell me your problems, speak clearly and not like this speaking one word per 30 seconds.

I'm busy trying to answer posts on LIW and you are boring me. The faster you get out with it, the faster I can take your name and tell you what I told you at the beginning of the conversation. She'll call you back.

Love,
yelley


OH, for any of you that are assistants, feel free to leave your issues here.