Design by Rose Review....very disappointed

i recently had an experience with designs by rose that did not leave me with a warm and fuzzy feeling. i live in brooklyn. and as you fellow brooklynites know, getting to li is not easy. i've found that my best way to contact vendors is via email or telephone. so far many of them have been more than accomodating. i had contacted designs by rose because they made the floral arrangements for my friend's wedding and i had been impressed with how fresh and colorful the flowers had been for her wedding. and my friend also said she got a great deal for her centerpieces. so naturally i contacted them via email to discuss my ideas and their prices. at first, they were nice and professional. but soon i started getting some unprofessional and (dare i say) snappy responses. i decided to brush them off as i knew from personal experience that they would deliver great quality work at a great price. but when i tried to make an appointment to come in and meet with them. i was told that my date was already on hold by another bride so she would not be able to do my wedding. i was crushed and a little surprised because we had been going back and forth via email regarding my centerpieces and the date was always in the subject of the email. and i thought the least they could have done was inform me that someone else was interested in my date. so i told them that if i had been informed of this before hand because then i would have done my best to at least come in to meet with her. she returned my email by saying and I quote,

'I'm sorry but we never met nor did we have a date no less an interest or commitment. Not meeting and not talking to u how could I know some else would book.'


i was floored! i didn't expect her to put the date on hold for me but at the very least, she could have said something like there's another bride interested in your date; especially since my wedding date falls on a WEDNESDAY Not to mention the multiple emails and discussions regarding centerpieces....does that not account for interest in booking your services? i just thought everyone should be aware of designs by rose. they may give you quality work but you may not get quality service.