the entire wedding party, my parents and our OOT guests are all staying at the same hotel. the makeup artists, hair stylists, flowers and limos have all been arranged to arrive at the hotel the morning of. the rehearsal dinner is at a restaurant steps away for the night before.
5 days from the wedding the hotel just called to nonchalantly tell me that renovations caused flooding in the entire hotel and they cannot honor our reservations.
WHAT?!?????????????????????????
what the eff am i supposed to do now????????????????????????????
i have a pile of stuff to get to at work before I take off Wednesday but now I have to drop everything to deal with this.
pixiechickie
Posted:
Member since
Re: DISASTER STRIKES
OMFG..I cant believe it...I am so sorry this happened to you. I would go NUTS right now...and its not bridezilla... Call up the big ones...like hilton too. I hope it all works out for you. It will...and you know...if I read correctly and this weekend is your wedding your gonna have BEAUTIFUL weather, so theres good things on your side
sfmullen
Posted:
Member since
Re: DISASTER STRIKES
OMG I am REALLY REALLY REALLY good at raising hell so if you want Ill call! you let me know what i can do. Even if you need us to help call your guests and tell them what is going on I will help! please FM me if you need help I am seriouse!
sandelion23
Posted:
Member since
Re: DISASTER STRIKES
Posted by sfmullen
OMG I am REALLY REALLY REALLY good at raising hell so if you want Ill call! you let me know what i can do. Even if you need us to help call your guests and tell them what is going on I will help! please FM me if you need help I am seriouse!
omg girl, you are so SWEET, in fact, everyone is!!!! thanks for all your support ladies.
here's an update: GET THIS
my mom remembered her friend's husband works at the sheraton so she tracked him down and called him. he told her: THERE IS NO FLOODING. he said that the hotel has been overbooked for 2 weeks now. OMG~!!!!!!
I made a complaint with corporate and as soon as my mom told me this i called them and left a vm. unfortunately it was 11pm already and all the agents were gone for the day.
so this morning my mom's friend goes to work at the sheraton and pulls up my name in their system and finds out there are reservations for half of our group's rooms. what gives???
stay tuned...
Kara and Todd
Posted:
Member since
Re: DISASTER STRIKES
OMG, I'd DEFINITELY raise hell - or take advantage of the good hell raisers on here to help you out.
I REALLY, REALLY hope you get it all straightened out. After all this, you and your guests should be getting a MAJOR discout, if not free rooms!!!
giggles62
Posted:
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Re: DISASTER STRIKES
Posted by sarahradio5
OMG!! I would FLIP!!! They should be BENDING OVER BACKWARDS TO ACCOMODATE YOU a WEEK BEFORE YOUR WEDDING!
We're talking:
discounted rates at another chain FREE shuttle buses to make up for the additional travel COMPED rooms for you and your FAMILY for the inconvenience and free breakfast at the TIME OF YOUR CHOOSING for your guests (none of this must be down by 9am crap).
Plus whatever else they were giving you.
This isn't something they're telling you about 2 months ahead of time (that would be bad enough!). This is FIVE DAYS BEFORE! UNACCEPTABLE!!!!!!!!!! Non-chalant my AZZ!!
GO RAISE SOME HELL!
What chain is this??? Is it a chain? Go as high as you have to to get satisfied! Go Bridezilla on them... you have EVERY right!!!!
Well said
glinda_goodwitch
Posted:
Member since
Re: DISASTER STRIKES
Did you call the Wingate? They are great! We stayed our wedding night and had OOT guests there. You can pay for a shuttle to bring guests to and from JT so they can drink and not worry about driving. You should see if they have any available rooms.
LuvMyAlfonse
Posted:
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Re: DISASTER STRIKES
Holy Sh!t!!!! The friggin nerve of them to do this one week before your wedding and then have the audacity to LIE to you as well?!?!?!?!?!?!?!
I would definitely call the news! Who is that woman? Scotto something? And isn't she part of the Scotto catering family?!?!?! Get her on the phone too!!!!!
I'm keeping my fingers crossed for you! If I had any room in my house, I'd take some of your guests!!!!
kahlua716
Posted:
Member since
Re: DISASTER STRIKES
I am arriving at this story late..but I just had to say OMFG!!!!!! I would be hysterical while my mom was on the phone raising hell (She's much better at it). Good luck to you. You should SUE!!!! I wonder if you can for something like this...psychological distress!
Please keep us updated!
cuteauburnininny
Posted:
Member since
Re: DISASTER STRIKES
omg. i just read this horrible news. my future father in law has been on one of those news shows. they do help you. i would go to them now and even afterwards i would persue the news going down to them. watch how fast they kiss your a**. if thers anything i can do please don;t hesitate to ask. i dunno what esle to say but i hope it all works out for you, and i agree with the girls start raising hell. good luck sweetie.
LuvMyAlfonse
Posted:
Member since
Re: DISASTER STRIKES
anything happening yet?
AJSBABYGIRL
Posted:
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Re: DISASTER STRIKES
Thats just INSANE!!! DId they give you any help finding another place?
CaseyVM214
Posted:
Member since
Re: DISASTER STRIKES
Posted by MissMaster13
OMG it's not even my wedding and I want to throw up because of what happened to you!! Is there anywhere else close? They should totally take care of this for you, GRRRR what hotel is this?
I agree...they have to find you another hotel in the area and set up all the reservations..and honor the rate...that is RIDICULOUS!!!! Good Luck
neener1211
Posted:
Member since
Re: DISASTER STRIKES
Posted by sandelion23
Posted by sfmullen
OMG I am REALLY REALLY REALLY good at raising hell so if you want Ill call! you let me know what i can do. Even if you need us to help call your guests and tell them what is going on I will help! please FM me if you need help I am seriouse!
omg girl, you are so SWEET, in fact, everyone is!!!! thanks for all your support ladies.
here's an update: GET THIS
my mom remembered her friend's husband works at the sheraton so she tracked him down and called him. he told her: THERE IS NO FLOODING. he said that the hotel has been overbooked for 2 weeks now. OMG~!!!!!!
I made a complaint with corporate and as soon as my mom told me this i called them and left a vm. unfortunately it was 11pm already and all the agents were gone for the day.
so this morning my mom's friend goes to work at the sheraton and pulls up my name in their system and finds out there are reservations for half of our group's rooms. what gives???
stay tuned...
you need to go there IN PERSON--I know it is the week of your wedding...but you need to go there and start raising hell....say, oh, I don't see flooding...hmmm...then whip out your contract and shove that in their face!
sarahradio5
Posted:
Member since
Re: DISASTER STRIKES
Posted by sandelion23
Posted by sfmullen
OMG I am REALLY REALLY REALLY good at raising hell so if you want Ill call! you let me know what i can do. Even if you need us to help call your guests and tell them what is going on I will help! please FM me if you need help I am seriouse!
omg girl, you are so SWEET, in fact, everyone is!!!! thanks for all your support ladies.
here's an update: GET THIS
my mom remembered her friend's husband works at the sheraton so she tracked him down and called him. he told her: THERE IS NO FLOODING. he said that the hotel has been overbooked for 2 weeks now. OMG~!!!!!!
I made a complaint with corporate and as soon as my mom told me this i called them and left a vm. unfortunately it was 11pm already and all the agents were gone for the day.
so this morning my mom's friend goes to work at the sheraton and pulls up my name in their system and finds out there are reservations for half of our group's rooms. what gives???
stay tuned...
Oh... My... GOD...
What happened today?!!??!?!!?!??!!?!?!? This is RIDICULOUS!!!!!!!
PrincessRose
Posted:
Member since
Re: DISASTER STRIKES
First of all, don't panic. MANY MANY brides have stayed at the Wingate, myself included. Some of the most beautiful pictures I have were taken there (the Garden City location). It is not a motel, nor is it a downgrade. It's a VERY nice place, especially if you get their bridal suite (which the Sheraton should be arranging for you).
I agree with the other girls, if the Sheraton is treating you this way, you need to go raise h*ll. But in the event that you can't keep your rooms there, you at least need to know that you're not being sent to a motel. Far from it.
sandelion23
Posted:
Member since
Re: DISASTER STRIKES
Posted by PrincessRose
First of all, don't panic. MANY MANY brides have stayed at the Wingate, myself included. Some of the most beautiful pictures I have were taken there (the Garden City location). It is not a motel, nor is it a downgrade. It's a VERY nice place, especially if you get their bridal suite (which the Sheraton should be arranging for you).
I agree with the other girls, if the Sheraton is treating you this way, you need to go raise h*ll. But in the event that you can't keep your rooms there, you at least need to know that you're not being sent to a motel. Far from it.
okay i'm here with an update:
yes the win gate inn at garden city is gorgeous. but they are fully booked. the sheraton is offering us the win gate in FLUSHING. which is not the same. this one has no suites. just regular standard rooms. it is just off the highway and faces an alleyway.
i have been working with sheraton corporate who has agreed to be the middle man. my agent has been telling me that the sheraton refuses to give him straight answers. they also told him my 'husband' came into the sheraton today, sat down with them and told him our guests have no problem with staying at the win gate. ALL LIES. my fiance was at work in his office ALL day. his coworkers threw him a surprise shower today in fact and he took a car home on the company to carry the gifts he got.
my agent has been working hard to find a resolution because i took yall's advice and started threatening to call the new stations. i said i could probably be on the 10 o'clock news.
right now we have still not gotten anything better than the win gate.
i will keep yall updated.
THANKS AGAIN~!! really, a million thanks.
jgl
Posted:
Member since
Re: DISASTER STRIKES
that is INSANNNNNEEE!!!!
I hope they do the right thing.. and they really better compensate you for this.
Good Luck
pixiechickie
Posted:
Member since
Re: DISASTER STRIKES
Grrrr This whole thing is crazy!!! Keep us updated, were rooting for you...and good job with the news thing. When Im real pissed I threaten people with telling them I WRITE THE NEWS and Im going to write a column about THEM!! A lie ofcourse.
Mandyin2007
Posted:
Member since
Re: DISASTER STRIKES
That is terrible! I hope you are able to work something out. I am at a total loss on what to suggest!
MichLiz213
Posted:
Member since
Re: DISASTER STRIKES
I'm just at a loss for words.
How can a hotel even OPERATE like this? Forget the news, people need to be FIRED. What kind of people LIE like this?!?! It's disgusting.