I am apology for this interruption. I would like to share my true but sad story with you. It’s all about my wedding photographer. I hope all other brides will not go through the same experience as I did. Pease kindly read my true story and spread the words to the bride-to-be you may know. Thank you very much!
We had our wedding reception in June 2010 and hired “The Pros” (www.thepros.com) as our wedding photography company. I picked a very experienced photographer and everything went well. But then 3 weeks before my wedding, The Pros said my photographer get busy on my day and they’ll send another photographer to me. I have no choice and I did not have much time to search again, so I accepted their offer. I can’t believe it was our nightmare to start! My photographer was horrible and very unprofessional. He lost our photos. When we received our wedding photos a month after our wedding from The Pros, we found that a good portion of our photos was missing and the little that they had given us was amateurish and horrific. This made us very upset. We contacted the company on numerous occasions and they refuse to assist us or take any responsible actions. We have yet to receive any of the photos back, an apology, compensation or any type of assistance. They were very rude and lack true meaning of being in the service industry, especially in dealing with weddings. Nothing can replace memories of our wedding day and The Pros have definitely robbed us of that. It has caused much unnecessary stress, pain and sorrow as a newlywed couple.
Recently, I met a friend from Bride.com and thank you for her support. She said she ALMOST picked The Pros on her wedding. However, her vendors told her the horror stories about The Pros. One of them is that they lost pictures. She said, The Pros offer their service all over the country and make their name “popular”. They do poor work and unprofessional because they hire a bunch of people and don’t bother to really check who these people are. So, they always use excuses to change your original photographer to someone who don’t know anything about pictures. They ruined your wedding. I am definitely one of the victims.
That is my true story. Please spread my 100% true story to your friends. I don’t want any innocent bride will have my experience again. I am very appreciated for your time!
StephanieJoy
Posted:
Member since
Re: Extremely Heartbroken
wow not cool. report them to BBB
NicoleandMichael
Posted:
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Re: Extremely Heartbroken
Sorry that happened to you. Thank you for sharing this information.
wearefamily608
Posted:
Member since
Re: Extremely Heartbroken
So sorry for this. I had contacted them initially until I learned they don't even edit pics. Despite their claim, a true photographer would never allow someone else to edit their work as it's a reflection on them. I've heard their bait and switch gimmick before and I think people just work there a few months and quit. Sort of the equivalent of a sears photographer versus an artist. Maybe you can do some post wedding bridal shots now
anjelagain
Posted:
Member since
Re: Extremely Heartbroken
I will never use them or heard of them and I will spread the word. This is one of my worst nightmares. Can I ask what was their price range?? Expensive or cheap??
