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Extremely Heartbroken

anneweisblum Posted:

Extremely Heartbroken

I am apology for this interruption. I would like to share my true but sad story with you. It’s all about my wedding photographer. I hope all other brides will not go through the same experience as I did. Pease kindly read my true story and spread the words to the bride-to-be you may know. Thank you very much!

We had our wedding reception in June 2010 and hired “The Pros” (www.thepros.com) as our wedding photography company. I picked a very experienced photographer and everything went well. But then 3 weeks before my wedding, The Pros said my photographer get busy on my day and they’ll send another photographer to me. I have no choice and I did not have much time to search again, so I accepted their offer. I can’t believe it was our nightmare to start! My photographer was horrible and very unprofessional. He lost our photos. When we received our wedding photos a month after our wedding from The Pros, we found that a good portion of our photos was missing and the little that they had given us was amateurish and horrific. This made us very upset. We contacted the company on numerous occasions and they refuse to assist us or take any responsible actions. We have yet to receive any of the photos back, an apology, compensation or any type of assistance. They were very rude and lack true meaning of being in the service industry, especially in dealing with weddings. Nothing can replace memories of our wedding day and The Pros have definitely robbed us of that. It has caused much unnecessary stress, pain and sorrow as a newlywed couple.

Recently, I met a friend from Bride.com and thank you for her support. She said she ALMOST picked The Pros on her wedding. However, her vendors told her the horror stories about The Pros. One of them is that they lost pictures. She said, The Pros offer their service all over the country and make their name “popular”. They do poor work and unprofessional because they hire a bunch of people and don’t bother to really check who these people are. So, they always use excuses to change your original photographer to someone who don’t know anything about pictures. They ruined your wedding. I am definitely one of the victims.

That is my true story. Please spread my 100% true story to your friends. I don’t want any innocent bride will have my experience again. I am very appreciated for your time!
AwaitingAugust Posted:

Re: Extremely Heartbroken

so sorry you had to experience that .... i would report them to the BBB ...

VCanizalez Posted:

Re: Extremely Heartbroken

Im Sorry chica...

This was def. a Night mare...
No words can help U feel better
I would be total debastated
K0ddie Posted:

Re: Extremely Heartbroken



I'm really sorry this happened to you Thank you for your words of warning.
MrsSx2 Posted:

Re: Extremely Heartbroken



So sorry this happened to you. Def. report them to the BBB!
AugustFeather Posted:

Re: Extremely Heartbroken


Posted by anneweisblum

I am apology for this interruption. I would like to share my true but sad story with you. It’s all about my wedding photographer. I hope all other brides will not go through the same experience as I did. Pease kindly read my true story and spread the words to the bride-to-be you may know. Thank you very much!

We had our wedding reception in June 2010 and hired “The Pros” (www.thepros.com) as our wedding photography company. I picked a very experienced photographer and everything went well. But then 3 weeks before my wedding, The Pros said my photographer get busy on my day and they’ll send another photographer to me. I have no choice and I did not have much time to search again, so I accepted their offer. I can’t believe it was our nightmare to start! My photographer was horrible and very unprofessional. He lost our photos. When we received our wedding photos a month after our wedding from The Pros, we found that a good portion of our photos was missing and the little that they had given us was amateurish and horrific. This made us very upset. We contacted the company on numerous occasions and they refuse to assist us or take any responsible actions. We have yet to receive any of the photos back, an apology, compensation or any type of assistance. They were very rude and lack true meaning of being in the service industry, especially in dealing with weddings. Nothing can replace memories of our wedding day and The Pros have definitely robbed us of that. It has caused much unnecessary stress, pain and sorrow as a newlywed couple.

Recently, I met a friend from Bride.com and thank you for her support. She said she ALMOST picked The Pros on her wedding. However, her vendors told her the horror stories about The Pros. One of them is that they lost pictures. She said, The Pros offer their service all over the country and make their name “popular”. They do poor work and unprofessional because they hire a bunch of people and don’t bother to really check who these people are. So, they always use excuses to change your original photographer to someone who don’t know anything about pictures. They ruined your wedding. I am definitely one of the victims.

That is my true story. Please spread my 100% true story to your friends. I don’t want any innocent bride will have my experience again. I am very appreciated for your time!



omg.. WOW.. so sorry that happened to you

I believe this story will really help future bides.. so upsetting to hear that though
SoontobeMrsH Posted:

Re: Extremely Heartbroken

S00n2beWifey Posted:

Re: Extremely Heartbroken

Im so sorry this happened to you! Will DEF spread the word ..thats horrible...
SME418 Posted:

Re: Extremely Heartbroken

Thats so horrible. I am so sorry for your experience and I am sure all the future brides who haven't chosen their photographers will be greatful for you sharing your story.

HoosierCouple Posted:

Re: Extremely Heartbroken

take them to court and win every penny back!!!! (sorry thats the lawyer in me speaking)

Ilovemyturtle Posted:

Re: Extremely Heartbroken

so sorry that you had that experience, thank you for sharing
thefloreswedding Posted:

Re: Extremely Heartbroken

wow thank you so much for telling us! i was almost going to book them...im sorry this happened to you! no bride should go thru this

evita2781 Posted:

Re: Extremely Heartbroken

i'm so sorry this happened to you. thank you for sharing this and i would def report them
bartgirl12 Posted:

Re: Extremely Heartbroken

That sucks!!

dfed1022 Posted:

Re: Extremely Heartbroken

I am SO SORRY this happened. Please report them and thanks for letting us all know!
FutureMrsDe Posted:

Re: Extremely Heartbroken

that is terrible. the most important vendor at your wedding is the photographer. it is the only thing you will have left when the day is over
merelynn10 Posted:

Re: Extremely Heartbroken

so sorry this happened to you

jenhef Posted:

Re: Extremely Heartbroken

report them to the better business bureau!!!

TeAmoChris Posted:

Re: Extremely Heartbroken

That is horrible and I'm very sorry to hear this. Will deff spread the word!

mariedsgn Posted:

Re: Extremely Heartbroken

so sorry this happened to you.

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