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I did it! I called to offically complain about my dress

Original post by Xelindrya

I love my dress.. but it's the wrong color.

I wanted ivory so bad!

Instead it came in white.
The tags and the paperwork all say ivory but it's just NOT

I honestly have to say im kinda down about this.

I called Macy's they're gonna see what they can do. *sigh*

I just want THIS dress
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Marisa&Brian Posted:

Re: I did it! I called to offically complain about my dress


Posted by HearzBellz

I hope they can fix it...maybe you can try to find the dress on www.bridecouture.com????

The fact of the matter is that they ordered the wrong dress....they need to try to fix this problem.



Maybe not, if all of the tags say IVORY - it may just be that designer's fabric. - Can you call the designer directly and ask them to send to a swatch or something ?? Or explain to THEM what the problem is??
Marisa&Brian Posted:

Re: I did it! I called to offically complain about my dress

To be honest, a lot of the time you can't tell Ivory from White until you put them next to each other. - I thought my gown was white all along.........until I saw the silksatin WHITE for the designer...........the dress I tried on was def Ivory !
Good Luck !!
butterfly20 Posted:

Re: I did it! I called to offically complain about my dress

that is a BEAUTIFUL dress! i hope you get what you want
tourist Posted:

Re: I did it! I called to offically complain about my dress

I think that may just be Demtrios's ivory. My friend had an ivory Detrious gown & I had no idea, untill she came lookign with me months after her wedding & we saw her dress.
It still looked white to me.

The picture you posted ( from the site) looks ivory, but the lighting is weird.

They definitely should sow it to you compared to a white one, but really they shoudl have showed you SOMETHING in the ivory before you ordred it so you knew.

I know having no white at your weddign is important to you.

Xelindrya Posted:

Re: I did it! I called to offically complain about my dress


Posted by tourist

I know having no white at your weddign is important to you.





Thanks for understanding
This is a big deal for me. Sorta goes in the face of all I've done.

But I do love the gown and I'll wear it.
Mrs.Ptobe Posted:

Re: I did it! I called to offically complain about my dress


Posted by tourist

I think that may just be Demtrios's ivory. My friend had an ivory Detrious gown & I had no idea, untill she came lookign with me months after her wedding & we saw her dress.
It still looked white to me.




My Demetrios dress is being ordered in ivory and at first after I tried on ivory in the store since that's the only color they had in the store to try on in that style, I thought twice about having an ivory dress, before officially changing it to white, I took my MOH with me to see the dress. I tried it on again and I was relieved that it was not 'typical' ivory and looked white, my sister saw a pic that my MOH took of me with the dress on and she could not believe it was ivory either. I think Demetrios does have a 'lighter' ivory than a lot of other designers. In fact I also found a veil I like at Macy's and they are ordering it in 'Diamond White' b/c the manufacturer's ivory is much darker than Demetrios ivory. I'm sorry though if it turned out disappointing and not what you had in mind.
lorsin Posted:

Re: I did it! I called to offically complain about my dress

I ordered from Macy's too. The gown I tried on was in coffee, so I haven't seen the ivory yet and I was picturing a creamy color.

Now I'm nervous that I am going to be upset when I see it too.

Have you heard back from them yet?

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