I Hate the LIRR Even More

MichelleW Posted: Jul 14, 2003 11:04 AM

I Hate the LIRR Even More

The D A M N idiots in Mail & Ride lost my check for my July ticket. I put it in the slot on July 3rd and they have no record of it. They basically told me to either write another check and if they happen to find it they will credit me for August or else I can put a stop payment on it ($20) and if they happen to find it and cash it I will be out another 25 bucks for a returned check fee

I am soooo aggravated

xjulietx Posted: Jul 14, 2003 11:05 AM

Re: I Hate the LIRR Even More

I'm sorry. I deal with their stupidity too. I feel for you

Samanthas Mom Posted: Jul 14, 2003 11:05 AM

Re: I Hate the LIRR Even More

why do you have to pay if they lost it?? can u do a stop payment on the one they say they lost?

jennbaby Posted: Jul 14, 2003 11:08 AM

Re: I Hate the LIRR Even More

Michelle & you want John to ride it?

Chloegirl Posted: Jul 14, 2003 11:10 AM

Re: I Hate the LIRR Even More

That stinks...sorry...what a pain!

MichelleW Posted: Jul 14, 2003 11:12 AM

Re: I Hate the LIRR Even More

As if they don't get enough $$ out of me, I'm paying $246 a month now I have to shell out $30 more to stop payment AND re-issue a new check

They S U C K

ChristineC68 Posted: Jul 14, 2003 11:13 AM

Re: I Hate the LIRR Even More

sorry for the trouble.
How can they be sure it's lost? Last month it took my check close to 2 weeks to clear my account, they may not have applied your check yet. I would speak to a manger and have them note your file so you get august's ticket and ask them for another week or so to see if it turns up.

Kate Posted: Jul 14, 2003 11:15 AM

Re: I Hate the LIRR Even More

This doesn't help you right now, but why don't you have them automatically charge your credit card every month? This way you don't even have to think about it. Thats what we do and I haven't had any problems so far...

dawnie Posted: Jul 14, 2003 11:16 AM

Re: I Hate the LIRR Even More

I am sorry that you had to go through this with them!

I had a problem with them today too!

I changed the credit card that my Mail and Ride gets charged to because the number on my debit card changed after I got married.. I confirmed with the gentleman on the phone that July's ticket would be charged to the new card. Now...I received a letter from Mail and Ride that the bank authorization for the card was denied. I called up and they still had the old credit card number that just expired. Now I have to send a check for July's ticket and it will interrrupt my August ticket. I will have to buy the ticket at the station.

Hello!!!!!!!!!!! That is why I changed the number and called to confirm. Why am I being punished for something stupid that they did!

I hate them!!

MichelleW Posted: Jul 14, 2003 11:21 AM

Re: I Hate the LIRR Even More

Kate,

I NEVER had a problem with Metro North Mail & Ride..

michele31 Posted: Jul 14, 2003 11:28 AM

Re: I Hate the LIRR Even More

Each and every department of the LIRR is a mess. You should write a formal letter of complaint over this issue. they just plain $uck.

jenny2penny Posted: Jul 14, 2003 12:18 PM

Re: I Hate the LIRR Even More

why don't you order a new one, and if the original comes, just return it for a full refund. This way you are not out the $20.

MichelleW Posted: Jul 14, 2003 12:41 PM

Re: I Hate the LIRR Even More

Jenny,

I got the ticket, they lost my payment for it and then alluded that maybe I didn't make it

Dawn,

They suspended my Mail & Ride account for nom payment too

Can you say INCOMPETENT MORONS!!!!!

butterfly20 Posted: Jul 14, 2003 12:46 PM

Re: I Hate the LIRR Even More

sooo sorry...

with my dad they actually received payment but he never received the ticket... they didnt want to send a new one.. i think it took MONTHS to settle it..