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is it normal for a vendor not to call you back?

NYCMeghan Posted:

is it normal for a vendor not to call you back?

OK, this seems pretty basic, but I was just wondering if for some reason this is a really busy time of year or if there is some other reason this particular vendor who shall remain nameless is not returning my calls....

kelly6273 Posted:

Re: is it normal for a vendor not to call you back?

How many calls? When did you call?

The Original 2nd-time-around Posted:

Re: is it normal for a vendor not to call you back?

I'd call it rude!!!

sept20yay! Posted:

Re: is it normal for a vendor not to call you back?

Hi Sweetie! I feel like it depends on length of time that elapsed between your call and this message. Keep in mind today is Thursday and many vendors are starting to be busy with weddings that they have this weekend, which, as a bride I'm like- great do what you have to do. These would include photographers, places, and florists, etc... Best days you will probably get calls are on Tuesdays or Wednesdays.

NYCMeghan Posted:

Re: is it normal for a vendor not to call you back?

I called three weeks ago and again yesterday. Nada.

sept20yay! Posted:

Re: is it normal for a vendor not to call you back?

OK then- just kidding. Did you mention your date in the message on the vm? Maybe they are just booked for Sept date?

kelly6273 Posted:

Re: is it normal for a vendor not to call you back?

I would give them one more day.

EvenEdan Posted:

Re: is it normal for a vendor not to call you back?

That is rude! Is it a vendor you've booked? If so, I would call again and leave quite a message! If it is not a vendor you've already booked I would take it as a sign of his lack of professionalism and move on!

J.Lo24 Posted:

Re: is it normal for a vendor not to call you back?

I am very curious who the vendor is! Can you FM me?

NYCMeghan Posted:

Re: is it normal for a vendor not to call you back?

JLo - FM

sonia Posted:

Re: is it normal for a vendor not to call you back?

some vendors just ****. ive had two experiences like that .. had to leave multiple messages and never got calls back.

hey, if they cant return a call over a period of 3 weeks, they definitely don't deserve my business.
maysie18 Posted:

Re: is it normal for a vendor not to call you back?

3 weeks? Have you already booked with this vendor? If not, I'd say forget him/her and find someone else. That could be an indication of future service.

Scoop Posted:

Re: is it normal for a vendor not to call you back?

once they have your money....most likely you will be tracking them down. Happened to me with one of my vendors.
Sassy Posted:

Re: is it normal for a vendor not to call you back?

I definitely call it rude. My vendors have been great. You should def. make a stink
littlecat Posted:

Re: is it normal for a vendor not to call you back?

I don't know what vendor you are talking about but I have been trying to get Jennifer from Fairytale Makovers since over a week ago she called me on Monday but I missed her call - I've called and e-mailed her since then and nothing yet.

radiostar Posted:

Re: is it normal for a vendor not to call you back?

I called a particular florist who is very popular on this board. . . .several times!! I haven't received a response as well. I consider it a blessing in disguise and I'm moving on.

jennbaby Posted:

Re: is it normal for a vendor not to call you back?

It's not nice but it happened to me recently--don't waste your money on such people!
karen32 Posted:

Re: is it normal for a vendor not to call you back?

i'm really suprised that someone wouldn't call you back. what kind of customer service is that? it's just as bad as the vendors that call non-stop after you've repeatedly told them you are not interested!!!

LaurenG Posted:

Re: is it normal for a vendor not to call you back?

I would probably call them like on a tuesday, that is probably your best day with vendors schedules

Meg9-20-02 Posted:

Re: is it normal for a vendor not to call you back?

This is a busy wedding season but there is NO reason for a vendor not to call you back - That is completely rude and unprofessional. If they don't provide you with a legitimate excuse, I'd say it is totally unacceptable.

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