Just went bridezilla at VS

Original post by Jill52787

Jun 22, 2011 05:49 PM

So i was shopping for my b-pics, and I found a lot of really cute stuff.

One of the things i really LOVED was marked down on the sale rack. It was a 2 piece set and the bottom was missing, which i really didnt care about because it was clearly supposed to be just a black thong/panty.

I went up to the register and I asked the girl if there were any loose mismatches just figuring it couldnt hurt to check before i walked out with the other half.

The girl gave me such an attitude, AFTER she had already scanned it she said, ohh hmm we're probably not going to be able to sell it to you because we don't have the other piece

So i told her I didn't care about the other piece, I explained that I really needed it and they could write no return/final sale, whatever on the receipt, and she just shook her head at me. So i asked if there was a manager who could just sell it to me, final sale, as is, and she laughed at me and said Ohh, no I'm the manager, and we don't do final sales.

Then I said to her, so if i never would have asked you would have just sold it to me not knowing? and she said YES!

I threw all my **** on the counter and left.

gmcamp Posted: Jun 23, 2011 12:06 AM

Re: Just went bridezilla at VS

Posted by ndeokinanan

Posted by blondybride

I work at VS and some girls that work there dont really understand what the policy is and why it is there, the reason why they cannot sell you the item is because technically when anything is ruined (in any way whether its ripped, smelly, missing pieces. discolored) we CANNOT sell the item. Here is why, the company feels that every item that is sold to s customer should be 100% perfect, they do not believe in selling 'ruined' merchandise, and if any customer ever mentions getting a discount on an item because it is tampered with our policy is that we cannot sell that item at all. This policy is only in place to deter people from purposely ruining merchandise looking for a discount. One time i told my manager i thought it was a stupid policy and she said, 'the company would rather throw out the item than to sell it to someone at a discount because its not 100% perfect). But dont take to heart what she said or did, a lot of times we deal with people returning and doing the dumbest things :( it makes me sad. Like people returning underwear from like 5 years prior. common really.

Or people returning bloody underwear.....and what do we have to do...take it back!!! I remember those days so well...

EWW!! Is VS's policy actually to accept returned bloody underwear?! I would sure hope it goes straight into the garbage!

Jill52787 Posted: Jun 23, 2011 12:56 AM

Re: Just went bridezilla at VS

Posted by gmcamp

Posted by ndeokinanan

Posted by blondybride

I work at VS and some girls that work there dont really understand what the policy is and why it is there, the reason why they cannot sell you the item is because technically when anything is ruined (in any way whether its ripped, smelly, missing pieces. discolored) we CANNOT sell the item. Here is why, the company feels that every item that is sold to s customer should be 100% perfect, they do not believe in selling 'ruined' merchandise, and if any customer ever mentions getting a discount on an item because it is tampered with our policy is that we cannot sell that item at all. This policy is only in place to deter people from purposely ruining merchandise looking for a discount. One time i told my manager i thought it was a stupid policy and she said, 'the company would rather throw out the item than to sell it to someone at a discount because its not 100% perfect). But dont take to heart what she said or did, a lot of times we deal with people returning and doing the dumbest things :( it makes me sad. Like people returning underwear from like 5 years prior. common really.

Or people returning bloody underwear.....and what do we have to do...take it back!!! I remember those days so well...

EWW!! Is VS's policy actually to accept returned bloody underwear?! I would sure hope it goes straight into the garbage!

LOL So you can return bloody underwear but i cant buy something I'm willing to have put in writing that i won't return. I am never going back to that VS.