Just went bridezilla at VS

---

Posted by blondybride

I work at VS and some girls that work there dont really understand what the policy is and why it is there, the reason why they cannot sell you the item is because technically when anything is ruined (in any way whether its ripped, smelly, missing pieces. discolored) we CANNOT sell the item. Here is why, the company feels that every item that is sold to s customer should be 100% perfect, they do not believe in selling 'ruined' merchandise, and if any customer ever mentions getting a discount on an item because it is tampered with our policy is that we cannot sell that item at all. This policy is only in place to deter people from purposely ruining merchandise looking for a discount. One time i told my manager i thought it was a stupid policy and she said, 'the company would rather throw out the item than to sell it to someone at a discount because its not 100% perfect). But dont take to heart what she said or did, a lot of times we deal with people returning and doing the dumbest things :( it makes me sad. Like people returning underwear from like 5 years prior. common really.

---

---

Posted by ndeokinanan

---

Posted by blondybride

I work at VS and some girls that work there dont really understand what the policy is and why it is there, the reason why they cannot sell you the item is because technically when anything is ruined (in any way whether its ripped, smelly, missing pieces. discolored) we CANNOT sell the item. Here is why, the company feels that every item that is sold to s customer should be 100% perfect, they do not believe in selling 'ruined' merchandise, and if any customer ever mentions getting a discount on an item because it is tampered with our policy is that we cannot sell that item at all. This policy is only in place to deter people from purposely ruining merchandise looking for a discount. One time i told my manager i thought it was a stupid policy and she said, 'the company would rather throw out the item than to sell it to someone at a discount because its not 100% perfect). But dont take to heart what she said or did, a lot of times we deal with people returning and doing the dumbest things :( it makes me sad. Like people returning underwear from like 5 years prior. common really.

---

Or people returning bloody underwear.....and what do we have to do...take it back!!! I remember those days so well...

---

---

Posted by blondybride

---

Posted by ndeokinanan

---

Posted by blondybride

I work at VS and some girls that work there dont really understand what the policy is and why it is there, the reason why they cannot sell you the item is because technically when anything is ruined (in any way whether its ripped, smelly, missing pieces. discolored) we CANNOT sell the item. Here is why, the company feels that every item that is sold to s customer should be 100% perfect, they do not believe in selling 'ruined' merchandise, and if any customer ever mentions getting a discount on an item because it is tampered with our policy is that we cannot sell that item at all. This policy is only in place to deter people from purposely ruining merchandise looking for a discount. One time i told my manager i thought it was a stupid policy and she said, 'the company would rather throw out the item than to sell it to someone at a discount because its not 100% perfect). But dont take to heart what she said or did, a lot of times we deal with people returning and doing the dumbest things :( it makes me sad. Like people returning underwear from like 5 years prior. common really.

---

So I use to be a manager at VS and I would get most of the returns....I would pick up the dirty underwear with a ruler and lift it up so everyone can see and say 'is this the item you are returning'...lol works like magic
Or people returning bloody underwear.....and what do we have to do...take it back!!! I remember those days so well...

---

OMG the other day we did a bathing suit bottom return, you all DO NOT want to know what it looked like inside, I seriously dont have to tell you! you cannot imagine the things people return.

---

---

Posted by bella_bride

Even with the policy, I don't think she should have laughed at you and make you feel that way! She should have offered to help you fond something similar!

---

---

Posted by blondybride

I work at VS and some girls that work there dont really understand what the policy is and why it is there, the reason why they cannot sell you the item is because technically when anything is ruined (in any way whether its ripped, smelly, missing pieces. discolored) we CANNOT sell the item. Here is why, the company feels that every item that is sold to s customer should be 100% perfect, they do not believe in selling 'ruined' merchandise, and if any customer ever mentions getting a discount on an item because it is tampered with our policy is that we cannot sell that item at all. This policy is only in place to deter people from purposely ruining merchandise looking for a discount. One time i told my manager i thought it was a stupid policy and she said, 'the company would rather throw out the item than to sell it to someone at a discount because its not 100% perfect). But dont take to heart what she said or did, a lot of times we deal with people returning and doing the dumbest things :( it makes me sad. Like people returning underwear from like 5 years prior. common really.

---