Louis Vuttion in Soho

jennbaby Posted: Jul 28, 2003 04:33 PM

Louis Vuttion in Soho

They are charging me $75 to reline my bag since it's over 2 years old. They should do this free, but they only do, if your bag is under 2 yrs.

Kim921 Posted: Jul 28, 2003 04:37 PM

Re: Louis Vuttion in Soho

That is bullsh*t! Jenn, where do you live? Try calling the one in Manhasset and ask them the deal. to pay $75 is ridiculous.

Jordan Posted: Jul 28, 2003 04:37 PM

Re: Louis Vuttion in Soho

Eww, that svcks a$$. Could you call another store and see what they offer/say?

Sage10.03 Posted: Jul 28, 2003 04:38 PM

Re: Louis Vuttion in Soho

Unbelievable!!! I think I will not buy their bags anymore....After the customer service I received when I went in there, it really put a bad taste in my mouth...
And my bag, wallet AND Planner were only 3 mos. old. I was just trying to find out how to clean it.....

RUDE RUDE RUDE!!!!!!!!!!!!!!!

jennbaby Posted: Jul 28, 2003 04:43 PM

Re: Louis Vuttion in Soho

Sage you always make me laugh with LV threads

I was told $100 by the store on 5th Ave!

Kim921 Posted: Jul 28, 2003 04:45 PM

Re: Louis Vuttion in Soho

You have got to be kidding me. Call the one in Manhasset. I always thought they were more helpful that the city stores. Can't hurt to try. Good luck!

Misty Posted: Jul 28, 2003 04:46 PM

Re: Louis Vuttion in Soho

That absolutely ****s. Tiffany pulled something similar with me. They charged me $35 to fix a chain on a necklace DH gave me for Christmas, and because it was 1 month past 1 year that it broke, I had to pay. It broke again about 2 weeks after I got it back and they said that they won't fix it again because it's not 'fixable' and they refuse to replace the chain as defective because it was over a year. I won't bother with them anymore!
And it MUST have been defective for it to break twice in a year!

jennbaby Posted: Jul 28, 2003 04:59 PM

Re: Louis Vuttion in Soho

OK I just called Manhasset, can you say rude? They said $100

Sage10.03 Posted: Jul 28, 2003 05:01 PM

Re: Louis Vuttion in Soho

I can't help it Jenn...It really infuriates me!!!!

Oh well...I guess you want your bag to stay in good condition so it's worth it, but I would still be ****ed!!!!!

Kim921 Posted: Jul 28, 2003 05:02 PM

Re: Louis Vuttion in Soho

REALLY?? I got mine for free there. Hmm, that sux, at least you tried though. Umm, what about Macy's?

jennbaby Posted: Jul 28, 2003 05:03 PM

Re: Louis Vuttion in Soho

I already left it in Soho

Kim921 Posted: Jul 28, 2003 05:06 PM

Re: Louis Vuttion in Soho

oh, well in that case...lol. $5 is better than $100.

jennbaby Posted: Jul 28, 2003 05:08 PM

Re: Louis Vuttion in Soho

Snooty people, they work there & probably have less than all of us yet they are snooty

Kim921 Posted: Jul 28, 2003 05:15 PM

Re: Louis Vuttion in Soho

It is def. annoying. I don't know about you but I don't spend $500 on a bag to get attitude! It is so annoying. Write a letter to Mr. Vuttion, maybe he will send you a present!!!

Kim921 Posted: Jul 28, 2003 05:23 PM

Re: Louis Vuttion in Soho

I would die if you got a present. I would start writing letters to every designer out there..lol

jennbaby Posted: Jul 28, 2003 05:27 PM

Re: Louis Vuttion in Soho

Good idea!!!

Kim921 Posted: Jul 28, 2003 05:30 PM

Re: Louis Vuttion in Soho

Well if you write a letter and get some goodies, let me know. I will write my own letter..lol

Go on and on about the snooty staff and how you can buy a $5 knock off in china town and the ladies will kiss your feet where as in the actual store they act as though they are doing you a favor by tossing a book at you and telling you to find the one you want.

AtticaQT Posted: Jul 28, 2003 05:34 PM

Re: Louis Vuttion in Soho

I just think it is odd that different LV stores quote different prices for repairs - you would think that all stores would quote the same...

jennbaby Posted: Jul 28, 2003 05:36 PM

Re: Louis Vuttion in Soho

Attica could it be the locations?

I should complain about that too!!!!! Hmmmmm!!

aug9bride Posted: Jul 28, 2003 06:52 PM

Re: Louis Vuttion in Soho

I was told by Macys that all carriers of LV must charge the same prices for bags or 'repairs'.

She probably only said that so I wouldn't go through the trouble of shopping around and just buy from her.