Macys Bridal in Smithhaven Mall
I would just like to let everyone know the horrible experience I , and my bridal party, has had at the Macys Bridal Salon by Demetrios in the Smithhaven Mall.
Let me first start with my dress. I had 5 fittings, yes, you read that correctly, F-I-V-E! Actually, more like 6, bc the first time i had to come back because THEY told me to get the wrong kind of bra. So i came back with a different one. I needed it taken a lot in at the top (its strapless) and they pinned everything and all. They also took out some boning because they told me it'd look better. I come back, its still too loose up top, the dress falls when i raise my arms. I suggested they take it in in the waist, they told me that there wasnt enough to pin and that it couldnt be. it felt loose to me, but since i was like hey, they know what theyre doing because they are seamstresses, i believed them. it was also all bumpy by my boobs too, which they said theyd fix. I come back a 3rd time, its too tight and the zipper is pulling away from the dress, i cant breathe. and its still bumpy. i go back a 4th time and its too loose now, and my boobs look retarded. so then they decide to take it in in the waist (because i said so) and took in under my boobs. and its still bumpy. i go back a 5th time, and it fits fine, but is STILL BUMPY. oh and btw, i suggested they put the boning back in SEVERAL times but everytime they said it wouldnt make a diff. well at the 5th fitting, they put the boning back in they did and it wasnt all bumpy anymore. so they shouldve listened to me to begin with.
i go back today, when its supposed to be all cleaned and steamed and ready for pickup. they tell me theyve been working on it all day. WELL, it had dirty marks, pulls, and little holes from needle and sewn marks. everytime they went in to fix a part, they came out and something else was wrong. their solution was to add more beading to the parts that had wholes. but they don't know what theyre doing and it looked stupid, my maid of honor had to tell them how to fix it. i was there today for 4 hours. all in all its not perfect, it'll have to do, and even though noone will notice it, i do and im still so mad.
AND if you thought that was bad, my poor poor FMIL. she had her heart set on a blue dress for 2 years, which she ordered. she went today to pick it up, and it had water marks alllllll over it. they kept trying to get them off, couldnt, and told her she had to get a new dress, basically off the rack. they happened to have a dress close to her size from a cancelled wedding, but this dress was black and champagne, nice, but not as nice as her first dress. the manager kept saying how nice she looked, but really, just saying that because she had to . because they messed up. yet again. so my poor FMIL had to go around the mall and get new shoes, jewelery, hair piece.
my bridesmaids had trouble too, 2 out of the 4. 1 didnt get it altered there, which was smart. one of them they couldnt get the hem right, argued with her about it, then hemmed it unevenly. and it was too loose up top and the seamstress argued with her about that too
my maid of honors dress they claimed to have taken in but never did, so now she had to wear 2 bras to fill it out.
my moms dress was too long and they had to take it out a little, only because she asked.
oh and i didnt mention how rosey the seamstress is rude, huffed in my face, and my moh caught her and 2 others talking about us in spanish.
they act like they are helping you, but really they are just saying whatever. they fix one mistake and create another.
the seamstresses to not know what they are doing. my moh knew more about how to sew a dress then they did.
when i get back, corporate is going to hear an earful from me!
oh, and my weddings in 2 days.
Let me first start with my dress. I had 5 fittings, yes, you read that correctly, F-I-V-E! Actually, more like 6, bc the first time i had to come back because THEY told me to get the wrong kind of bra. So i came back with a different one. I needed it taken a lot in at the top (its strapless) and they pinned everything and all. They also took out some boning because they told me it'd look better. I come back, its still too loose up top, the dress falls when i raise my arms. I suggested they take it in in the waist, they told me that there wasnt enough to pin and that it couldnt be. it felt loose to me, but since i was like hey, they know what theyre doing because they are seamstresses, i believed them. it was also all bumpy by my boobs too, which they said theyd fix. I come back a 3rd time, its too tight and the zipper is pulling away from the dress, i cant breathe. and its still bumpy. i go back a 4th time and its too loose now, and my boobs look retarded. so then they decide to take it in in the waist (because i said so) and took in under my boobs. and its still bumpy. i go back a 5th time, and it fits fine, but is STILL BUMPY. oh and btw, i suggested they put the boning back in SEVERAL times but everytime they said it wouldnt make a diff. well at the 5th fitting, they put the boning back in they did and it wasnt all bumpy anymore. so they shouldve listened to me to begin with.
i go back today, when its supposed to be all cleaned and steamed and ready for pickup. they tell me theyve been working on it all day. WELL, it had dirty marks, pulls, and little holes from needle and sewn marks. everytime they went in to fix a part, they came out and something else was wrong. their solution was to add more beading to the parts that had wholes. but they don't know what theyre doing and it looked stupid, my maid of honor had to tell them how to fix it. i was there today for 4 hours. all in all its not perfect, it'll have to do, and even though noone will notice it, i do and im still so mad.
AND if you thought that was bad, my poor poor FMIL. she had her heart set on a blue dress for 2 years, which she ordered. she went today to pick it up, and it had water marks alllllll over it. they kept trying to get them off, couldnt, and told her she had to get a new dress, basically off the rack. they happened to have a dress close to her size from a cancelled wedding, but this dress was black and champagne, nice, but not as nice as her first dress. the manager kept saying how nice she looked, but really, just saying that because she had to . because they messed up. yet again. so my poor FMIL had to go around the mall and get new shoes, jewelery, hair piece.
my bridesmaids had trouble too, 2 out of the 4. 1 didnt get it altered there, which was smart. one of them they couldnt get the hem right, argued with her about it, then hemmed it unevenly. and it was too loose up top and the seamstress argued with her about that too
my maid of honors dress they claimed to have taken in but never did, so now she had to wear 2 bras to fill it out.
my moms dress was too long and they had to take it out a little, only because she asked.
oh and i didnt mention how rosey the seamstress is rude, huffed in my face, and my moh caught her and 2 others talking about us in spanish.
they act like they are helping you, but really they are just saying whatever. they fix one mistake and create another.
the seamstresses to not know what they are doing. my moh knew more about how to sew a dress then they did.
when i get back, corporate is going to hear an earful from me!
oh, and my weddings in 2 days.
