Not happy with Foxhollow at the moment...

I am getting married there in two weeks, and I am getting a bit perturbed at them. I had a question about flowers for my cake and a throw away bouquet and i called perfect wedding planner and left 3 messages, no one called back. Then I had a question to ask Stacy about the number of tables i could have in my room, and she told me to call anytime her cell phone is always on. So i call, leave a message, no return call. Called again a few days later, no call back. Then i had to call in my final count to billing and low and behold i get voicemail and i leave a message, no one calls back. Finally i had to literally SCREAM at the receptionist to put SOMEONE ON THE PHONE I DIDNT CARE WHO AT THAT POINT, and all of a sudden stacy became available to talk to. So fine, then i go to Foxhollow Inn to confirm reservations i made 3 months ago, they lost them had to make new ones. So now today i get a bill in the mail saying that i owe them money from a downpayment that was due on april 1st and if i dont pay, my day will not be held. When actually my final down payment was MARCH 1ST. And now i just owe the remainder, so i called, and once again there was no one to talk to so i got Franks voicemail, (the guy who booked me and told me if i ever need anything, he was there for me) and i left a message explaining the issue and want a call back to please confirm that there is an error on their part, and so HAVE ANY OF YOU HEARD FROM HIM??? CAUSE HE HASNT CALLED ME BACK.... so as of right now i am not too pleased. Oh and at my viewing of my centerpiece the flowers were all wilted and hanging like they were dying. I cant wait for this day to be over so i dont have to deal with any of this crap anymore. I'm so pissed right now.. thanks for letting me vent.... hope all you other FH brides have had better luck with them. Well gotta go throw myself out a window..