So after yesterday's address fiasco with the invitations and direction cards, I just got a phone call from my banquet manager. She asked if I had some sort of a problem yesterday (since I didn't get to speak with her) that wasn't resolved.
I explained everything to her, and how the response I received was unacceptable, and she apologized for the miscommunication, explained why the addresses were changed, and told me that they'd reimburse me the cost of my new inserts.
I'm VERY happy with this, as it shows that a) they KNEW I wasn't satisfied with the response I received, and b) they are taking responsibility for a mistake.
RitasEngaged
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Re: NRC is definitely on top of their game
oh wow that is awesome!!!
grkbarbie
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FutureCap
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that is awesome!!!
MrsHandsome2Be
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im calling tonite too!!! had a crazy hectic night yest n didnt get a chance to call
who did you deal with, Nadine??
Rosalind_75
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Re: NRC is definitely on top of their game
thats awesome!!!!!!!!!!!!
glad it worked out
mariedsgn
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Re: NRC is definitely on top of their game
That is great!
AngnShaun
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thats awesome... im still baffled by the whole situation... of how they changed their address so drastically and how they didnt inform anyone!!!
meganbrandon
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yah thats awesome!
Lsorrent
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Posted by MrsHandsome2Be
im calling tonite too!!! had a crazy hectic night yest n didnt get a chance to call
who did you deal with, Nadine??
You have FM
GiannisWifey
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that's awesome!!!!!!!!!!
MisyMiss32
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Good job on her part!
Clover23
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that is so great!!!!
barbtony
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Great!!!!!!!!!!!!!!!!!!!!!
kerber981
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Michy2009
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That is awesome!! That is totally what they should have done..glad to see they did what was right.
AdriandSteve
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very cool.
Future Mrs H
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Re: NRC is definitely on top of their game
Thats great!!!!!
KTnChris
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wow that's really great! glad they addressed the problem properly
SummerBride10
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Re: NRC is definitely on top of their game
Thats great!! Sounds like a great RH to work with!
