NWR: rave about a case

My daughter lost the clip to hold my iPhone case on. I have an otterbox case and I just would like to RAVE about them. First of all love the product, never had a problem with it. So I contacted them to see if I could buy just the clip so I didn't have to pay for a whole new case. Well can I just tell you ladies the AMAZING customer service. I mean most of the time customer service stinks and ppl aren't nice. This woman was SO nice and pleasant and helpful!!!! She just sent me a whole new replacement case. Such a great feeling to have such a positive experience with a manufacturer!!