Our Horrible Limousine experience last night w/ Ultimate Class
I wanted to post how another bride to be from LIW and I went to Ultimate Class last night as we're investigating limos. We had never been treated with such unprofessionalism before EVER! I am calling the woman's boss today to tell them what a waste of our time it was to go out to see them!!!!
I will say, we were late, as we couldn't find the place. We did call from the road though, and say we were in traffic (coming from Manhattan), and we called again, when we couldn't find it. As we walked through the front door, the woman's first words to us were 'You're an hour late!'![]()
With a rude and obnoxious tone. I kindly replied, actually, we're only a 1/2 hour late (40 mins) and when we called you said it was no problem. We proceed to her office where she tells us that she doesn't see 2 people at the same time. When I booked the appointments- I asked if we could go together as we're from the city, and every place else has been accommodating!
When we sat down, she changed her tune, and decided that we needed to know her life story of how she just got engaged and they're throwing an engagement party and her FH wants to build a $4K deck on his house etc... blah blah blah- Can we talk about limos already?
Anyway- I'm a Crest Hollow bride and she informed me that they're a house vendor for the CC. When she was giving prices, I asked what it meant to me that they were the house vendor. With the other Bride sitting there, she looked at me and stated 'that means we send you the good drivers.' I was BEYOND P*SSED!!!!![]()
I told her kindly, that I would hope that no matter where the reception was, I'd hope that Ultimate Class would send their best drivers!!!!! What the h*ll does that mean, the good drivers? As opposed to the crappy ones everyone else gets? There is also a 3rd bride to be who couldn't make it with us, and she couldn't remember the name of the girl when we had told her about 9 times already. Here's a thought- if you want her business- write her name down!!!!!
I really wanted to post our experience as it was disgusting to us.
We had gone to another company where the woman came in on HER DAY OFF just to meet with us b/c the weekends are easier! She offered us great deals BECAUSE we were together and from LIW!!!!!!!!
I know a lot of you are thinking of U. C. and I'm not saying they're vehicles are ugly or trying to say they're not a reputable company. I'm saying my experience with them was less than classy!![]()
I just felt that they didn't care for our business at all. So, they will not get it.
I will say, we were late, as we couldn't find the place. We did call from the road though, and say we were in traffic (coming from Manhattan), and we called again, when we couldn't find it. As we walked through the front door, the woman's first words to us were 'You're an hour late!'
When we sat down, she changed her tune, and decided that we needed to know her life story of how she just got engaged and they're throwing an engagement party and her FH wants to build a $4K deck on his house etc... blah blah blah- Can we talk about limos already?
Anyway- I'm a Crest Hollow bride and she informed me that they're a house vendor for the CC. When she was giving prices, I asked what it meant to me that they were the house vendor. With the other Bride sitting there, she looked at me and stated 'that means we send you the good drivers.' I was BEYOND P*SSED!!!!
I told her kindly, that I would hope that no matter where the reception was, I'd hope that Ultimate Class would send their best drivers!!!!! What the h*ll does that mean, the good drivers? As opposed to the crappy ones everyone else gets? There is also a 3rd bride to be who couldn't make it with us, and she couldn't remember the name of the girl when we had told her about 9 times already. Here's a thought- if you want her business- write her name down!!!!!
I really wanted to post our experience as it was disgusting to us.
We had gone to another company where the woman came in on HER DAY OFF just to meet with us b/c the weekends are easier! She offered us great deals BECAUSE we were together and from LIW!!!!!!!!
I know a lot of you are thinking of U. C. and I'm not saying they're vehicles are ugly or trying to say they're not a reputable company. I'm saying my experience with them was less than classy!
