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Patients are killing me!--VENT

Bearsamie Posted:

Patients are killing me!--VENT

Normally I would just tell this to my DH but he went to buy a scanner. I'm an RDH in a dental office. Saturdays are a big day schedule wise, they get filled quick--EVERYBODY wants a Saturday. I start at 7:45am. Naturally, the first patient ( a NEW patient) wanders in 15 minutes late. Great, the next patient is going to be pi$$ed because now I'm backed up right out of the gates. Oh goody, one patient doesn't bother to show up. Oh wonderful another cancels 1 hour before their appointment. Can I tell you how freaking crazy this makes me...do you think a dentist is going to pay staff when no patient is in the chair??? Do you think we yell YIPPEE and party for that hour...no, the dentist gets upset, the RDH gets upset, the front desk gets frantic looking for a patient to fill the spot.
I lost 7 hours of pay during the last significant snowfall because the dentist sent me home--too many patients cancelled. Now the weather gets nice and they cancel because they want to go do other things. I understand being sick, I don't want to patients with fevers or what not. But not bothering to call or waiting till ONE HOUR before the appointment to cancel is just rude and inconsiderate.
Thanks ladies for letting me vent...and remember--call at least 24 hours before your dental appointments to cancel or risk the wrath of the RDH! ( the one with sharp instruments)
Valentinegirl Posted:

Re: Patients are killing me!--VENT

I promise to call 24 hrs prior to cancelling.
MarciaD Posted:

Re: Patients are killing me!--VENT

My mom was front office manager at a dental office for many years. This would always drive her crazy...



At least you can enjoy tomorrow with no patient stress.......
princess99 Posted:

Re: Patients are killing me!--VENT

I understand I work for a doctor too! My favorites are the ones who show up with NO appointment, or they have an emergency that day becuase it is there day off and they had the problem for months, etc. People are interesting huh?! Did u ever get tracked down in your home by a patient or followed in the supermarket? I have! Fh and I are now going to unlist our phone #!!!!

djkatscan Posted:

Re: Patients are killing me!--VENT


( the one with sharp instruments)

ummmm OOOOOKKKK I PROMISE!
wenndypoo Posted:

Re: Patients are killing me!--VENT

Oh pu-leeze, I'm a nurse, don't get me started!!
I have sympathy for anyone who works with the general public!

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