They have to send it to Leo Schacter, the maker of the ring, supposedly. I would rather hang on to my ring while they wait for it to come in, but they say they don't do the work there.
julybride444
Posted:
Member since
Re: Problem with E-Ring :(
they prob. do have to send it to the manufacturer. That's not uncommon. I would call the manufacturer myself and tell them the problem, rather than the store-you may get better service.
julybride444
Posted:
Member since
Re: Problem with E-Ring :(
OMG, I just read that you got it at Kay Jewelers. I used to work for them, but quit after 6 months to go to another place because they were so awful! Call the manufacturer if you can...Kays may not be of much help.
prncssrachel
Posted:
Member since
Re: Problem with E-Ring :(
I'm so not going through Kay now! The guy that FH bought the ring from was totally cool, and he gave FH 3000 in gift certificates (hence our practially FREE wedding bands), but he doesn't work there anymore, so I am not going to deal with anyone else. I will call Leo Schacter himself.
pschica
Posted:
Member since
Re: Problem with E-Ring :(
thats crappy.....he paid for the diamond and they give you guys a hard time?? our jeweler is great....