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RK BRIDAL

Original post by 2009Bride2Be

I just want to let you ladies know for anyone going to RK Bridal or got their dress there, to be careful with the alterations dept. Im not trying to scare anyone who already bought their dress there, but I am NOT happy at all with them at the moment. Its 2 weeks before my wedding and they have ROYALLY screwed up the top of my dress and I have to be honest their 'seamstress' and I use that term loosely seem to be like factory workers who are very BY THE BOOK and dont or arent able to because they werent trained to think outside the box. And by that I mean they cant add anything to your dress and they dont offer advice about undergarments or anything. And I feel they dont take a woman's shape into consideration when making the alterations. They just follow the lines and dont pay attention to how it will fit.
Maybe its the woman I got and not the whole dept and to tell you the truth I forgot her name. I think it was Anna or something I will find out Sat and let you girls know who she is.
While Diana is helpful shes NOT the one doing the alterations so what does it mater that SHE can see the issue or she knows how to fix it if shes not the one doing the work?!
My top is lopsided and they sat there telling me it was ME. They had about 4 different excuses until I called Diana over and she helped me. My seamstress who clearly doesnt speak English well, just kept YESING ME. Yes yes yes yes yes yes yes yes... O its cause your pulling on the dress, cause your moving, its cause one boob is bigger, its cause your waist is cut differently, its cause of your bra... BUT all of that was NOT the case when Diana walked out NO, now it was the lace... NO its cause YOUR DEPT EFFED THE TOP OF MY DRESS UP. On top of the fact it FLATTENS me out and I feel so uncomfortable in it like I CANT move because if I do OOO OOPS the dress starts to shift and fit me awkwardly...
Then I get an attitude from the bridal attendant who helps me every time I go because she though I was just going to come back and pick my dress up without trying it on again! So she does the whole 'pshhhhhh' sound when I say no I want to try it on again and is like o well you need to make an appt then. I just dont like how I was treated, and everyone standing there telling me its ME when its not... Even another woman was like no your right, its uneven on top... Then the attendant makes me stand there for 15 minutes waiting for an appt and tells me how there are no sat appts and they dont do after 5. Then Diana comes out and tells me I CAN come on a Sat!!!!!!

And the way this bridal attendant spoke to another bride who had an accent and clearly wasnt from this country left me JAW DROPPED APPALLED... Like I was looking at her like WHOAAAAAAAAAA you did NOT talk to this woman like that?!

Ive been hysterical crying since last night, FH feels soo bad for me he just kept hugging me telling me its going to be alright. 2 weeks before my wedding its not like I can just go BUY another dress. EVERYTHING I have is for that dress AND its not even like its possible to just go somewhere buy something off the rack and have them alter it, even if I could do that ALL my accessories are for my dress. My FG dress color (because this dress is diamond white), my veil, my jewelry, my headpiece, my shoes... ALL for this dress... I have to go back Sat and Im praying that they will be able to fix it...

Again Im sorry Im not trying to scare anyone that already bought their dress there, but if you go there and DO get a dress, I would advise to get your alterations elsewhere AND/OR I would advise you go to a salon where you get one on one service. I wish I would have done that. I was just so excited and I grabbed a dress too quickly... I just didnt know and I didnt have anyone to tell me and I hadnt found this site yet... Nothing I can do now 2 weeks before my wedding.
Im the bride I should feel like a million bucks and be in love with my dress and IM NOT... AT ALL and Im hysterical about it... =/
little j Posted:

Re: RK BRIDAL

wow. good luck. GO GRANDMA!!!!!!!!!!!!!!

Marianne13 Posted:

Re: RK BRIDAL

I'm sorry

I would definitely do what you're planning on doing. Talk to the store manager and try to get them to waive the alterations fee for you.
lilmartha59 Posted:

Re: RK BRIDAL

i actually called them yesterday since my first fitting is supposed to be on Wednesday...i spoke to candy or something like that who says shes the manager...i told her my concerns and all she said was if i dont understand my seamstress i should just walk over to the front desk and someone will help me with the translation....im in the process of looking for a seamstress

good luck on saturday
2009Bride2Be Posted:

Re: RK BRIDAL

Thank you ladies all so much! I will let you all know how it goes tomorrow! Please Please PRAY for me and keep your fingers crossed for me! =))

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