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Room Block- So upset ***UPDATED- AT BOTTOM***

Original post by IrishAli

So months ago I had expanded my room block at the Fairfield Inn in Syosset to 25 rooms. I figured that would be close enough to what we would need.

The sales manager there isn't super nice, but she added the rooms for me

So I keep getting calls today from people trying to book and the hotel is sold out

So I call to see if my block is full, and they go- yeah, you 15 rooms are full

Whaaaaaaa? 15 rooms?

Liars. They took away my other 10 rooms. And we have a frigging bus booked there and back for the reception

I am LIVID. Actually broke into tears.

After all the hone calls, after verifying the extra rooms, etc....they still lied.

I will NEVER do business with Marriott again

The funny thing is, I have done architectural work for a bunch of Marriott higher ups (including the president's brother) in the DC area....Marriott is based in DC. They will be hearing from me

Watch out girls, this has been nothing but lies and trouble and broken promises
jettahot Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

Ohhhh Im so glad it worked out for you!!!
Breathe!!!!!
adelz Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

YAYYY so glad it worked out for you!!!!!

WeezyGirl2354 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

Phew - glad it worked out but so ridic you had to deal with the stress.

MNM0805 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

Glad it worked out for you!

Moonmist09 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

i'm so sorry! i hope your able to find another hotel with a shuttle for your guests!

kshea23 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

glad it all worked out
jgold910 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

Good stuff! I'm glad it worked out!

Angel120905 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

So glad everything worked out!

rosatemp Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

glad it was taken care of
leesah85 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***


Posted by SoontobeMrsH

Look in to The Hampton Inn in Jericho, shuttles are included




this is who i'm using

hampton inn jericho-westbury and they pass the cost of the shuttle off to your guests
Danielle41209 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

Glad it worked out for you!!

justnicethings Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

What a bunch of a-holes.

macetona1 Posted:

Re: Room Block- So upset ***UPDATED- AT BOTTOM***

I am so happy everything worked out!!!! Unneccesary stress. JEEEEZZZ!!!!

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