So months ago I had expanded my room block at the Fairfield Inn in Syosset to 25 rooms. I figured that would be close enough to what we would need.
The sales manager there isn't super nice, but she added the rooms for me
So I keep getting calls today from people trying to book and the hotel is sold out
So I call to see if my block is full, and they go- yeah, you 15 rooms are full
Whaaaaaaa? 15 rooms?
Liars. They took away my other 10 rooms. And we have a frigging bus booked there and back for the reception
I am LIVID. Actually broke into tears.
After all the hone calls, after verifying the extra rooms, etc....they still lied.
I will NEVER do business with Marriott again
The funny thing is, I have done architectural work for a bunch of Marriott higher ups (including the president's brother) in the DC area....Marriott is based in DC. They will be hearing from me
Watch out girls, this has been nothing but lies and trouble and broken promises
jettahot
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Re: Room Block- So upset ***UPDATED- AT BOTTOM***
Ohhhh Im so glad it worked out for you!!! Breathe!!!!!
adelz
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YAYYY so glad it worked out for you!!!!!
WeezyGirl2354
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Phew - glad it worked out but so ridic you had to deal with the stress.
MNM0805
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Glad it worked out for you!
Moonmist09
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i'm so sorry! i hope your able to find another hotel with a shuttle for your guests!
kshea23
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glad it all worked out
jgold910
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Good stuff! I'm glad it worked out!
Angel120905
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So glad everything worked out!
rosatemp
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glad it was taken care of
leesah85
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Posted by SoontobeMrsH
Look in to The Hampton Inn in Jericho, shuttles are included
this is who i'm using
hampton inn jericho-westbury and they pass the cost of the shuttle off to your guests
Danielle41209
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Glad it worked out for you!!
justnicethings
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What a bunch of a-holes.
macetona1
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I am so happy everything worked out!!!! Unneccesary stress. JEEEEZZZ!!!!