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should I complain about my wedding cake?

CantWait2Wed Posted:

should I complain about my wedding cake?

Hi ladies,
I'm married and back from my honeymoon, everything was great and I will write more soon. The onlyt thing that is bothering me is the $210 I paid to upgrade my cake, I don't think it came out good and it was supposed to have gum paste and the design was clearly fondant and frosting. Please take a look in my album and tell me what you think....thanks

(look in the cake issue album) pic now added
IrishAli Posted:

Re: should I complain about my wedding cake?

I would. It looks nothing like their photo

I would have been mad
angelscri Posted:

Re: should I complain about my wedding cake?

Yup I would complain.

CantWait2Wed Posted:

Re: should I complain about my wedding cake?

Thanks for the feedback to the 2 of 55 people who viewed this. I'm going to pull the pictures until I see what the vendor does for me. Thanks!

suzie411 Posted:

Re: should I complain about my wedding cake?

yes, I would definitely complain.

your cake should have looked just like what they advertise.

bartgirl12 Posted:

Re: should I complain about my wedding cake?

I couldn't find the picture of the actual cake in your album...but if it didnt' come out to meet your expectations then definitely complain. you have every right to.

DANAnPATRICK Posted:

Re: should I complain about my wedding cake?

Posted by bartgirl12

I couldn't find the picture of the actual cake in your album...but if it didnt' come out to meet your expectations then definitely complain. you have every right to.


me neither, but i have a choice between rolling pin or benkerts and i might now choose benkerts...I would definitely bring the issue to the attention of the bakery though $216 for added costs to a cake is alot to not get what you asked for.
HSsweethearts Posted:

Re: should I complain about my wedding cake?

I didn't initially reply because I'm not sure what was promised vs the photo. If they made it sound like it would look just like the photo, I would def complain. If they said they'd replicate the photo in a different way and explained it ahead of time, then I can see that they did use it as inspiration. I can't speak to the materials though. If you didn't get the materials you paid for then DEFINITELY complains

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