They did NOT hold the date!!

nylibride Posted: Mar 29, 2004 01:44 PM

They did NOT hold the date!!

I just went this weekend to Hamlet at Willow Creek in Mount Sinai. We asked to hold a date in August 2005, which Barbara, the coordinator there, stated we could do. She said she would hold the date for a week. However, we got home to find a message that someone else had come in 'money in hand' and she was 'obligated' to give them the date. (this was less than 24 hours after we saw her!) So...they'll hold the date as long as no one else comes along??

I think this is so unprofessional and she went back on her word!! Has this happened to anyone else?!?!?! Sorry--needed to vent.

Dianaandgreg Posted: Mar 29, 2004 01:46 PM

Re: They did NOT hold the date!!

That would piss me off!!!! I would not do business with them. They should have warned you if this would occur...

kel2004 Posted: Mar 29, 2004 01:47 PM

Re: They did NOT hold the date!!

Whoa! That is totally unprofessional! She should have given you the opportunity to take the date first. That 'money in hand' comment sounds like BS to me. And if that is true, then that's all they care about. They don't sound like they care too much about customer satisfaction.

violetfairy Posted: Mar 29, 2004 01:47 PM

Re: They did NOT hold the date!!

Sheesh! That's a very convenient way for them to 'hold the date!' Sorry to hear that.

dkwife Posted: Mar 29, 2004 01:48 PM

Re: They did NOT hold the date!!

That is very rude and I think she should have called you first... I had an appointment to see a place with a specific date in mind (which the lady told me was open)... when I got there, she took me through the whole thing and at the end after we were possibly interested, she told me that date was booked... They can all be rude.

Bebalina Posted: Mar 29, 2004 01:49 PM

Re: They did NOT hold the date!!

That is completely unprofessional, the least she could have done is given you a courtesy call.

JZNCK Posted: Mar 29, 2004 01:49 PM

Re: They did NOT hold the date!!

Aww..that is so rude.. it just shows that they didn't care about anything else but that money... I'm sorry girl..

You were first in line for that day, they should of called you and seen if you wanted to take it first.. DID YOU COMPLAIN??

Dianaandgreg Posted: Mar 29, 2004 01:50 PM

Re: They did NOT hold the date!!

There are mnay beautiful places to pick from... you want people who will be up front with you .....

JP&EP Posted: Mar 29, 2004 01:50 PM

Re: They did NOT hold the date!!

They should have been very clear of what their interpretation of 'hold the date was'

Sorry about that.

Spot12905 Posted: Mar 29, 2004 01:59 PM

Re: They did NOT hold the date!!

I am sorry to hear that. I would be pissed off to.

AJsMommy122 Posted: Mar 29, 2004 02:11 PM

Re: They did NOT hold the date!!

sorry that is crappy
BTW welcome to the borads!

OctBride05 Posted: Mar 29, 2004 02:14 PM

Re: They did NOT hold the date!!

i'm sorry that happened to you they should have called you first.

divabride Posted: Mar 29, 2004 02:15 PM

Re: They did NOT hold the date!!

Oh, that really sux. I met with Barabara and she seemed really nice, too. But if it wasnt meant to be...... Just keep looking, you'll def know when you find the right one. Did you check the hamlet wind watch yet?

sweetadeline Posted: Mar 29, 2004 02:18 PM

Re: They did NOT hold the date!!

Argh. That's really obnoxious. I'm sure it will all work out for the best...

2003fallwedding Posted: Mar 29, 2004 02:18 PM

Re: They did NOT hold the date!!

Sorry to say this but I think it is common..I found that when I was talking to halls about dates and putting holds on dates they all pretty much said I can hold it but if someone come is with a deposit it is theirs. I did also see that they would only put it on hold for 1 or 2 days, not a week.

AJsMommy122 Posted: Mar 29, 2004 02:22 PM

Re: They did NOT hold the date!!

yeah my hall let me leave a deposit to hold it and we had 48 hours to change our mind and get the deposit back if we wanted.

KathleenG Posted: Mar 29, 2004 02:37 PM

Re: They did NOT hold the date!!

So sorry this happened. I really believe the right thing to do would have been at least give you a phone call. It is a rude thing to do!!

hbradio Posted: Mar 29, 2004 02:38 PM

Re: They did NOT hold the date!!

Thats messed up!!! Well you can tell them that they lost your business if thats the way they play.....

reed2be Posted: Mar 29, 2004 02:40 PM

Re: They did NOT hold the date!!

That happened to me at the Harrison House. As soon as we got home my father called Bill the BM and told him that we were extremely interested and would he give us first right to refusal. He said no problem. A day later we kept calling and calling to tell him we wanted to book and give them a deposit and this jerk was avoiding us like the plague. My mother kept saying she had a feeling the gave the day away and she was right!!!! I was so upset but refused to book another day after treating us that way!