Today was the worst day of my life UPDATE

Original post by PoppedInASnap

May 26, 2008 08:48 PM

Update:
I also had 8 cc opened BUT those are cleared (so i was told)
The orders are in England. Go figure. So they can't be charged for grand larsany...(however you spell it)
As of now I am keeping cool. Thank you for the prayers, I think they gave me strength today (Although i was yelled at by a police officier for crying and he said 'how do i know your not the one making these purchases'..)
Oh well...

Thanks again!

So, I get online and see that my bank account is cleared. Yes, cleared. Someone used my debit card number on 42 large transactions (and I am talking like, 2,000-10,000 dollars.

I called and cancelled the account but I was told 100 different things and now find out I may not get my money back because I was not enrolled in a 'Identity theft program' through my bank. Are you serious?

So, I now have not a dollar to my name until my next paycheck and fh and I unless I get my money back, will not have the money for a wedding for next year...

Oh and did I mention now I may have to cancel traveling to WDW because I refuse to borrow money?

So please, just keep my in your prayers tonight because I really need strength ...

kabo0831 Posted: May 26, 2008 11:11 PM

Re: Today was the worst day of my life :( Please keep me in your prayers

Mrs. V 2008 Posted: May 26, 2008 11:22 PM

Re: Today was the worst day of my life :( Please keep me in your prayers

I'm so sorry to hear..I hope everything works out

Kristina2009 Posted: May 26, 2008 11:26 PM

Re: Today was the worst day of my life :( Please keep me in your prayers

I do not understand how they could use your Debit Card against a savings account in that amount - CRAZY!

I am sure you will get your $ back but i hope that this is resolved as fast as possible,

chicky724 Posted: May 26, 2008 11:28 PM

Re: Today was the worst day of my life :( Please keep me in your prayers

Oh my god, that is so horrible!! And to have it happen on a weekend when no one is around to help is the worst!

I hope everything works out, I feel so bad.

ellyoxox Posted: May 26, 2008 11:43 PM

Re: Today was the worst day of my life :( Please keep me in your prayers

omg i am so so sorry this happened to you. hopefully you will be able to get all of your money back!! what a huge pain in the @ss, to say the least.

ange1x Posted: May 26, 2008 11:50 PM

Re: Today was the worst day of my life :( Please keep me in your prayers

omg! I'm so sorry this happened to you! My heart goes out to you and I hope everything works out.

nycgirl79 Posted: May 27, 2008 03:28 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

Oh my gd - I am so sorry. I really hope that everything works out for you.

crazeee18 Posted: May 27, 2008 06:38 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

thats horrible??? did u file a police report?? how can they not give u the money back on fraudulent charges?? what bank do u have??

sofreakingexcited Posted: May 27, 2008 06:43 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

OMG that is so horrible! I can't believe the bank would put through huge amounts of money like that! My bank froze my account once because I withdrew $400! I hope everything works out, but definitely talk to the bank manager and don't let down!!!

purplerain Posted: May 27, 2008 06:57 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

OMG this is so awful, I can't believe the bank didn't call you about all these transactions. Please try and stay strong, this scumbag will not get away with this! Big hugs

LegoBride Posted: May 27, 2008 06:57 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

I hope everything works out - I hate how terrible people can be

longislandlibrarian Posted: May 27, 2008 08:01 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

Jenny.. i am sooooo sorry!!!!!!!!!!! please let us know how it works out..... definitely fight for your rights with this one.. they have to protect you with this.. and something like that should have raised a red flag immediately.. and they should have CALLLLLED YOU!!!!! unbelievable what some people do! just try to stay strong.. they HAVE TO WORK THIS OUT FOR YOU!!

PoppedInASnap Posted: May 27, 2008 08:09 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

Posted by MrsH09

ok..something I can help with...i've worked in retail banking all my life

1. File a police report
2. The insufficient funds fees should automatically be included in the dispute when u dispute all of the charges
3. they def should have a fraud block (if its out of your normal spending pattern they should have blocked the card and alerted you)
4. Did you use the card while it was being used fraudulently? Because then you prove where you were when the other charges were being made.
5. If the debit card has a Visa logo (not too sure about MasterCard) you can definitely get everything back. They should give you a provisional credit within 3 business days (the most) of filing the dispute and then investigate. I've only ever seen the provisional credit taken back once and it was obvious the people were lying. These charges look absolutely bogus. I definitely think you'll get it back.

I know it's hard to stay positive..but I know you'll get it back. HTH

YES! IT is a VISA card!
You just made me stop crying!!!!

Alexandra1028 Posted: May 27, 2008 08:17 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

I worked in a bank and I have never heard of anything in regards to needing an identity theft program/insurance.

im so sorry, I hope everything works out

VickiR510 Posted: May 27, 2008 08:18 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

OMG Im so sorry i hope you get every dime of it back! thats terrible. I would really fight it if you can.

redvelvet Posted: May 27, 2008 08:32 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

*** thats crazy!!! ur bank def should be giving you your money back!!!!
I am so sorry this is happening! i'll be praying that you get this resloved in your favor ASAP!!!!!!!!

PoppedInASnap Posted: May 27, 2008 08:33 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

okay, on my way to the bank. I went online to look at my bankstatement and saw that they have linked my acocunt and opened another two in my name...so heres to a day of phone calls and services!

VickiR510 Posted: May 27, 2008 08:34 AM

Re: Today was the worst day of my life :( Please keep me in your prayers

Posted by MrsFazz2B

okay, on my way to the bank. I went online to look at my bankstatement and saw that they have linked my acocunt and opened another two in my name...so heres to a day of phone calls and services!

GOODLUCK!