Trying on my dress

same situation, i asked also if i would be contacted after my dress came back WRONG , TWICE from the manufacturer(wanted crystals, came back w/ silver backed rhinestones, after i paid a lot for crystals, and they didn't even realize they were rhinestones until i almost cried). and when i called to see (the 2nd time) she basically lied and said the crystals looked how I wanted them ( i compared them to another dress) and it was totally wrong :( she obviously didn't even look at the dress and just told me yes

im going Thursday to see it for the 3rd time.

they were very rude too, telling me the other dress i was comapring the crystal design too was really expensive... swvarski crystals are swvarski crystals no matter what dress its on, plus i asked how much would it be for that design on my dress and they gave me a price (a high price) so i dont want to hear how the other dress is more expensive!
i decided im not getting my alterations done there, i want someone who is going to work with me and i dont want to feel like im stepping on toes if i dont like something