UPDATE ---------- How long was your Wedding Video?
Our videographer siad our video is done and it's 15 minutes long. Isn't that too short?
UPDATE:
Well girls, we got our video in the mail yesturday.......and it was as he said it was. SHORT! The main part of the video was 16.23 long and the bonus part was 10 minutes long.
It was a highlighted video, and in our contract, we were to have a full length video with bridal prep, photo shoot ceremony and reception. Well, I guess you can say we got all of that, but in a very CONDENSED version
I phoned them right away and asked them to explain to me why in my contract it said one thing but we received another? They told me that on our wedding day, the videographer's battery died and was only able to film the last 10 minutes of our ceremony
He got our vows, but only the end part of them......when we were exchanging rings. He had to drive an hour back to his office to get another battery and missed A LOT of things in between being that he was gone for over 2.5 hours...........
So we never got our bridal party entrance, we never got my husbands reaction when he saw me, we never got the majority of our ceremony..........we never got our bridal party shoot........nothing. I am so upset about this.
This is something that they can not give back to us. NEVER!
I told them that I don't care what they do or how they do it, but we want ALL of the raw footage of our wedding day. EVERY last bit of it. I just can't beleive it!
Also, my sister wasn't able to make it to our wedding as she had my little neice 3 weeks prior, so she send an email speech that my mom read to me.....which I cried my eyes out while it was being read, but on the video, he started filming half way through the speech!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Anyways, I am just to upset to deal with this right now. They said they are going to try to get all the raw footage from our wedding and send it to us.
Our friends said that we can ask for a refund or sue if they don't give it to us, and that's fine and dandy, but that won't bring back the memories that we paid to have on our video, you know?
And don't worry, this company is not from around here........
Thanks for listening girls......I really hope this does NOT happen to anyone else!![]()
UPDATE:
Well girls, we got our video in the mail yesturday.......and it was as he said it was. SHORT! The main part of the video was 16.23 long and the bonus part was 10 minutes long.
It was a highlighted video, and in our contract, we were to have a full length video with bridal prep, photo shoot ceremony and reception. Well, I guess you can say we got all of that, but in a very CONDENSED version
I phoned them right away and asked them to explain to me why in my contract it said one thing but we received another? They told me that on our wedding day, the videographer's battery died and was only able to film the last 10 minutes of our ceremony
This is something that they can not give back to us. NEVER!
Also, my sister wasn't able to make it to our wedding as she had my little neice 3 weeks prior, so she send an email speech that my mom read to me.....which I cried my eyes out while it was being read, but on the video, he started filming half way through the speech!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Anyways, I am just to upset to deal with this right now. They said they are going to try to get all the raw footage from our wedding and send it to us.
Our friends said that we can ask for a refund or sue if they don't give it to us, and that's fine and dandy, but that won't bring back the memories that we paid to have on our video, you know?
And don't worry, this company is not from around here........
Thanks for listening girls......I really hope this does NOT happen to anyone else!